About Lock-Up Services Inc - Toronto Locksmith Service
Lock-Up Services Inc, a trusted Toronto locksmith service, has been providing high-quality security products and services since 1967. The company's team of professional locksmiths offers a range of traditional services, including key replacements, lock changes, and new lock installations. They also provide specialized security solutions, such as access control and security systems. Customers praise the friendly and helpful service, with one reviewer noting that the team took the time to explain products and provide valuable insights to solve a Medeco problem. Another reviewer commended the company's commitment to supporting local businesses, suggesting that customers opt for Lock-Up Services over big box stores.
The measure of a company isn’t always the excellent service they provide at first, but how they recover from a misstep.
When I first had an interaction with LockUp, it was fantastic. The service person was personable knowledgeable and seemingly fixed my problem right away.
Less than a week after the problem was fixed, however, it reappeared. I called back to have them come “fix the fix” which would be a service call not a revenue generating call necessarily. It took a couple of days for them to come out. Which was frustrating. I expressed my frustration in this medium, and the general manager replied right away apologetically. This demonstrated to...read full review
Really excellent service! I went this morning for some help with keys and, I believe his name was Steve (sorry, If I got the name wrong), was so wonderful and helpful that our business will be going to this company now for all of our lock/key services. Thanks so much! I work in a customer service business, so to get this level of service is greatly appreciated and now you have a customer for life!
Had to call in a emergency fix for a commercial office job and am kicking myself we didn't find Lock Up in the first place. Ron, Cassandra and the rest of the team were professional, efficient and most importantly did the job right. Won't be hesitating to use their services again.