This was my first time visiting LensCrafters at Sherway Garden and I had a truly excellent experience. Chris who assisted me was extremely friendly, patient, and professional. There was absolutely no hard selling, which I really appreciated.
He took the time to clearly explain the different lens features and options available, and thoughtfully provided several choices to suit my needs. I never felt rushed or pressured. The whole process was comfortable and pleasant.
Because of this wonderful service, I will definitely return and highly recommend LensCrafters to others. My sincere appreciation to Chris for his outstanding service.... read full review
February 2026
I had such a wonderful experience thanks to the employee named a Christoper who helped adjust my Prada glasses. He was incredibly sweet, patient, and genuinely went above and beyond. Not only did he make sure my glasses fit perfectly, but he also took the time to let me know about a 20% CAA membership discount I wasn’t even aware of and helped with a price adjustment, which I truly appreciated. On top of that, he kindly cleaned my glasses and explained the care so well that I ended up purchasing a glasses cleaner spray too. His customer service was outstanding thoughtful, knowledgeable, and never rushed. It’s rare to come across someone who cares that much about... read full review
February 2026
The nose pad on my glasses fell off. I walked into LensCrafters in Sherway. The staff were lovely and helpful. Sam repaired my glasses expeditiously , and I am happy and grateful to have glasses that don’t hurt my nose.
This was my first time visiting LensCrafters at Sherway Garden and I had a truly excellent experience. Chris who assisted me was extremely friendly, patient, and professional. There was absolutely no hard selling, which I really appreciated.
He took the time to clearly explain the different lens features and options available, and thoughtfully provided several choices to suit my needs. I never felt rushed or pressured. The whole process was comfortable and pleasant.
Because of this wonderful service, I will definitely return and highly recommend LensCrafters to others. My sincere appreciation to Chris for his outstanding service.... read full review
I had such a wonderful experience thanks to the employee named a Christoper who helped adjust my Prada glasses. He was incredibly sweet, patient, and genuinely went above and beyond. Not only did he make sure my glasses fit perfectly, but he also took the time to let me know about a 20% CAA membership discount I wasn’t even aware of and helped with a price adjustment, which I truly appreciated. On top of that, he kindly cleaned my glasses and explained the care so well that I ended up purchasing a glasses cleaner spray too. His customer service was outstanding thoughtful, knowledgeable, and never rushed. It’s rare to come across someone who cares that much about... read full review
The nose pad on my glasses fell off. I walked into LensCrafters in Sherway. The staff were lovely and helpful. Sam repaired my glasses expeditiously , and I am happy and grateful to have glasses that don’t hurt my nose.