I went there on Friday to buy tapein hair extension remover which I had bought from there before.
When I went inside the cashier asked me if I needed any help. I told her I what I was looking for but she couldn’t find it and advised me she would be right back, she then went to who I am assuming the owner is who came out to the front to try and find the product herself. She then apologized and advised me they were out of stock and I could check back in a few weeks or suggested I try another hair store only a few blocks down.
This entire experience showed me that everyone there genuinely cares about their customers so much so that they were willing to send business to… read full review
About Hair Granted Beauty Supply Inc.
Hair Granted Beauty Supply Inc. is a premier destination for all haircare needs in the Greater Toronto Area. With over 3,100 square feet of space, the business offers a vast selection of products, including the largest virgin hair collection in the GTA. The staff at HGBS are known for their exceptional customer service, with many customers noting the friendly greetings and assistance they receive upon entering the store. Shoppers appreciate the recommendations that align with their needs. The store smells amazing, feels welcoming, and is proud to be a black-owned enterprise dedicated to supporting the community. Recently, they introduced a beautiful new raw hair line, which has excited many shoppers. Customers have expressed satisfaction with the price and quality of products, including the popular bundle set. Though some concerns about service have been noted, many feel that the staff goes above and beyond to help, answering questions and providing alternatives when products are out of stock. With shipping options available for customers outside the area, Hair Granted continues to be a go-to hair store for many.
Reviews
Let’s start with when you walk in , the greetings you receive from the staff ! Everyone ask if you need assistance and recommend things that go along with what you need . I came and got a half wig that I used so many times and even dyed it and it’s still so useful to me ! They also offer shipping to other parts of Canada for all the Caribbean girlies so I loved that ! Zorrah the owner is such a sweet genuine person you can tell she treats her staff fairly and really loves what she does !
It is rare to find good service these days. This is why when I find a company or location going above and beyond, I gotta shout them out.
I’ve been shopping with Hair Granted for over 3yrs now, and my only regret was not knowing about them sooner. Every hair concern or question (trust me I’ve asked some dumb ones), the staff is able to answer. Even if they don’t have the product or answer, good alternative or offering to contacting me when stock returns has been offered.
My recent purchase was for their bundle set, from the price, quality and even service was amazing.
Thank you hair granted for always offering your customers great prices, opportunities to win… read full review
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Hours
Good to know
- offers same-day delivery
Location
200 Queens Plate Drive, Etobicoke, ON M9W 6V1
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