About Best Buy
Best Buy is an electronics store chain offering a wide variety of products, including computers, mobile devices, TVs, and video games. Customers can shop online with free shipping on orders over $35 or reserve products for in-store pickup. The company provides a Low Price Guarantee and offers Geek Squad services for tech support, repairs, and device protection. Best Buy is known for its helpful and knowledgeable staff who go the extra mile to assist customers. Shoppers have praised the excellent customer service provided by staff members, described as respectful, patient, and professional. Recently, customers highlighted their positive experiences with associates like Nandini and Rishikesh, noting their professionalism and dedication. Many have also appreciated the support from Appliances Advisor Martin, who takes his time to answer questions and provides a transparent and humorous approach.
Visited Best Buy late Saturday & was helped by Belle from The Geek Squad team. She solved a problem for me that had not been solved in several
previous attempts. Most appreciative. Thank you Belle 👍🏻👍🏻
A big thank you to Ammar for the laptop and portable SSD! Both items are in great condition and work perfectly. I really appreciate the fair deal and the smooth, professional handoff.
I visited Best Buy Express at Sherway Gardens after my eSIM was erased during a phone transfer at the Apple Store by their unprofessional staff. The staff at Best Buy Express were extremely helpful throughout the entire process. Although the issue was time-consuming and required significant effort to resolve, the team remained patient, supportive, and reassuring. I truly appreciate their assistance and excellent customer service. Thank you Ani!