About Mr. Lube + Tires
Mr. Lube + Tires offers oil changes and other car services without requiring an appointment. Customers are welcome to wait in their vehicles while the service is performed. The business has friendly and professional staff, such as Nikita and her team, who are described as "on point" service technicians. While some customers have had positive experiences and recommend the business, others have reported inconsistent service quality. Some customers have noted issues with staff knowledge about certain car models, particularly hybrids. There have also been reports of incomplete courtesy checks, despite being listed on the bill. Recent reviews highlight the helpfulness of staff like Jordan, who provided good advice and insight about cars, especially during engine oil changes. Customers appreciated technicians Yashvi and Arif for their quality work, making their experience worth the money. Supervisor Bailey was praised for explaining what was needed to help cars with high kilometers, showing excellent customer service. Overall, many customers found the staff friendly, supportive, and capable, although some still experienced variability in service quality.
Quick and easy! The young guy that was helping me has amazing customer service skills. Working in the service industry it’s hard to find. Keep up the great work!