About Best Buy
Best Buy is an electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, and video games. Customers can reserve products online and pick up in-store or shop online with free shipping on orders over $35. The store provides a Low Price Guarantee and has a team of in-house Geek Squad Agents who can assist with technology issues. Customer reviews highlight that the staff at Best Buy are knowledgeable and friendly, going above and beyond for customer satisfaction. Specific staff members, like Hassan, received praise for their expertise and helpfulness, with customers appreciating their willingness to explain issues clearly. Overall, Best Buy provides a top-notch shopping experience and is a great destination for anyone seeking the latest tech products and expert advice. Many customers enjoy the demo models available, making them feel more confident in their purchases.
Dear Best Buy Team,
I wanted to take a moment to say a sincere thank you to Adrianna today, 29.12.25 at your Brant Street location for her exceptional customer service.
I am here from the UK and was running late, managed to get a tad lost trying to find the nearby Mall. Adrianna not only kindly gave me directions, but also took time to answer all my questions while I was trying to decide on a suitable gift for my teenage nephew, whom I hadn’t seen since pre covid.
Thanks to her patience and support, I ended up purchasing a Best Buy gift card for my godson. To top it off, Adrianna went above and beyond by providing me with a spare xmas card,and pen to write,...read full review
Sean and Rayan did a fabulous job helping and advising me on my new laptop purchase. Especially being a hectic boxing day(to take advantage of the sales) they were friendly, clear, fast and efficient. They both confidently new their stuff and I would recommend them to anyone. Thank you for help!
Excellent service from Hassan!
Hassan helped us throughout the entire iPhone exchange process and made everything smooth and stress-free. He patiently answered all of our questions, explained every step clearly, and showed great knowledge of Best Buy’s policies and products. His professionalism, kindness, and willingness to help truly stood out. We really appreciated his patience and support, and he made what could have been a complicated exchange a very positive experience. Highly recommend working with Hassan!