Artisan Contracting by J. OTT

Artisan Contracting is a highly regarded business specializing in residential home renovations in Burlington, Hamilton, and Oakville. With over 35 years of experience, the company focuses on transforming kitchens, bathrooms, and flooring, as well as enhancing home exteriors and adding thoughtful extensions to residences. Clients have praised the professionalism and expertise of the team, particularly highlighting the responsiveness and reliability of the project leader. Many reviews emphasize that the renovations are completed on time and within budget, reflecting the company's commitment to quality and customer satisfaction. The communication throughout the renovation process is noted as excellent, with timely updates and transparency regarding pricing. Artisan Contracting is recognized for its skilled tradespeople who are dedicated to maintaining high standards. Clients appreciate the attention to detail and the thoroughness with which projects are managed. A key aspect of the service is the hands-on approach taken by the team leader, who ensures that work is executed as discussed and addresses any issues that arise with a focus on doing things the right way. Families have expressed gratitude for the respectful nature of the crew, noting that they maintain a clean work environment, which is especially important for homes with children. Clients have also mentioned the value for money, feeling satisfied with the quality of the work relative to their investment. While minor details may occasionally be overlooked, clients report that the team is quick to address any concerns, ensuring that the final results meet expectations. The company has also successfully completed major projects, such as a renovation and addition that was almost like a new build, completed on time with responsive communication throughout the process. Unexpected issues are addressed proactively, with the team working closely with clients to find solutions. In particular, the company has demonstrated excellence in bathroom renovations, including full bathroom remodels. Clients have appreciated the reasonable pricing given current market conditions, and the honesty and transparency of the team. Despite some delays typical of tricky renovations, the team has kept clients well-informed and proactive about next steps. The final results are clean, high-quality, and reflect great value, with options for superior quality fixtures purchased within budget. Overall, Artisan Contracting is highly recommended for those seeking trustworthy contractors committed to delivering impressive and reliable renovations.