About Brampton East Medical Centre
Brampton East Medical Centre is a busy walk-in clinic known for its helpful staff and excellent service. Patients appreciate the friendly approach of the doctors and commend the receptionists for their accommodating nature. The clinic operates seven days a week, providing immediate service when many other clinics require appointments. Despite some wait times, many reviews highlight the positive experiences with the doctors and front desk staff. The clinic has a new doctor, Dr. Suyash Pandey, who has helped patients in worse painful conditions with proper treatment. Another doctor, Dr. Ashok Sachdeva, is described as incredibly knowledgeable and takes the time to answer all patient questions. The entire team is friendly and efficient, providing great experiences during visits. While some patients have had positive experiences, others have expressed concerns about the service. Reaching the receptionists over the phone can be difficult, and patients have experienced longer than expected wait times, even for scheduled appointments. The clinic is encouraged to consider hiring additional receptionists to improve customer service and better manage appointment scheduling.
“Worst experience ever. In an emergency situation, I called over 50 times and received no response. For a medical facility, this level of unavailability is unacceptable. It raises serious concerns about patient care and accessibility.”
Worse , the receptionist are not responsible always long wait time , every time I came with appointment and I wait for over hour , this time I reach late and they don't accept my appointment, where is the point when you let people waiting for long time and they already have appointment and when you reach late only few minutes they refuse your appointment . I never advise people to come here specifically to deal with the receptionist, doctors are good.
I don’t understand why this place has only 2 stars. My experience there was amazing. The receptionists and the staff member who takes the children’s weight are all very kind. The receptionist, BHUMIKA, is very sweet! My son was really sick and she helped us right away. We also saw an amazing doctor, Dr. Michael Hanna. Thank you, guys, for this prompt and amazing service. You guys are awesome!!!