PetSmart is a comprehensive pet care destination, offering over 10,000 products in stores and online. The retailer caters to a wide range of pets, including dogs, cats, birds, fish, and small animals. Customers can conveniently shop for their pets through online shopping and in-store pickup. The staff at PetSmart are known for their excellent customer service, providing helpful recommendations and assistance in finding products. The stores also feature fun and festive displays, such as a bearded dragon section with holiday-themed items. Customers have praised the caring and experienced staff, who are approachable and eager to assist. The Belleville store, in particular, has received compliments for its well-run operation and professional staff, including Brook, who has been understanding and responsive to customer needs.
Five stars for Ryan at this location. He is super knowledgable, clearly dedicated to the animals welfare and sharing practical information with customers. We are very happy with our experience getting a new hamster and it was thanks to Ryan's help!
I've gotten my cats (Ben and Jerry) from here back in December through ARK and the employees and the rescue crew have been so sweet and helpful. Whenever we bring them back in to visit, they all seem very happy to see them and stop to visit and chat with us. I will always recommend adopting from ARK and going through Pet Smart to do so, as the service is amazing and so friendly.
This location is a little dated inside and out, but it has a decent amount of stock and animals to look at! I am a bit concerned about the hay balls that the rodents (such as the guinea pigs pictured) have, as they can be hazardous, as they can get their heads stuck in them. Other than that, I don’t see other real concerns during my visit.
264 Millennium Parkway Unit 3, Belleville, ON K8N 4Z5
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