Long & McQuade Musical Instruments

Long & McQuade is the largest chain of musical instrument retailers in Canada, with over 90 locations from coast to coast. The business is known for its wide variety and range of musical instruments and professional audio products, catering to the needs of touring musicians and music enthusiasts alike. Customers can browse, compare, and purchase their desired items all under one roof. Recent customer experiences highlight the company's commitment to providing great deals and excellent service. One customer mentioned being treated well over the years, appreciating the support with rentals and returns. Another customer praised the staff as amazing and noted their preference to shop in-store, despite some frustrations with the website's slow loading times. Overall, Long & McQuade is praised for helping musicians develop their ideas by offering a diverse range of products to see, feel, and test. Helpful sales agents assist in finding the right solutions, and specific staff members have been recognized for their outstanding customer service, such as when they replaced a guitar string and assessed a damaged guitar.