International Pool & Spa Centres

International Pool & Spa Centers is a business that offers pool and hot tub services. They have a repair team, including a technician named Elmer, who is commended for his great work and customer service in fixing hot tubs. Customers have recommended using their services for pool and hot tub needs. However, there have been some negative experiences with their pool installation services. The contractor used by the company for a pool installation was inexperienced, which led to a number of issues. The installation took twice as long as expected, and there were problems with the materials and pipe job. The company also failed to provide "pool school" for the customer to learn proper procedures for pool maintenance. Additionally, there were issues with the filter and a leaking jet that the company did not address promptly. On the other hand, customers have had positive experiences with the company's spa maintenance and closing services. The staff, particularly Elmer, are commended for their great work and customer service. Customers have also praised the exceptional customer service and willingness to help from Ayllin and Marco. In addition, customers have had a positive experience with the company's pool installation services. Vince, the employee who helped with the pool installation process, was praised for his availability and delivering the new pool in time for the summer. The installation crew, led by Scotty, was described as respectful, conscientious, and doing a great job, taking their time to ensure the installation was done right.