East Elgin Family Health Team

Oct 2023

Terrible place. The doctor drops you because you’re not 75 & Nicole the nurse practitioner knows nothing & tells you very rudely to go to physiotherapy when you tell her you can’t walk and you complain about not being able to walk for six months to the doctor after she does nothing & passes you off to the nurse practitioner. Paying for healthcare will be a good thing for Canada because then you can go to decent doctors and nurse practitioners, people who actually know something and care, and can empathize. I was a patient for 10 years here and my pain was never controlled and no matter what dr I had, they don’t care.

Jan 2023

I have had nothing but issues since Dr. Sinclair retired. When I got in with my new doctor, she prescribed medication. I asked if it conflicted with my other meds and she said "no" - which was incorrect. I also have huge issues with the secretaries involving clarity on appointments and general scheduling problems (scheduling me for something, giving me the wrong dates and inaccurate descriptions of what will happen at the appointment). Will be looking for a new family doctor.Update: still haven't found a new doctor, but my doctor hasn't reached out after I was told she would do so to talk about a medical leave from work. Their failure to do this might compromise my benefits...read full review

Dec 2022

Dr. Alkenbrach has provided nothing but exceptional care to me and my mother. She’s gone above and beyond and is a caring, dedicated and educated doctor and I’m lucky to have her. My experience between Dr. Sinclair’s retirement and Dr. Alkenbrach’s care was not a good one which makes me appreciate her care that much more.