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PetSmart

3.7 142 reviews
Overall rating
3.7
out of 5
142 reviews
5 star 58%
4 star 9%
3 star 4%
2 star 1%
1 star 28%

About PetSmart

PetSmart is a pet supply and services retailer offering a wide range of products for various pets, including dogs, cats, birds, fish, and small animals. They also provide services like dog training, grooming, and pet boarding at select locations.

Customers highly praise the exceptional service at PetSmart, particularly highlighting the expertise of trainers like Danielle. Her training sessions have been described as game-changing and enjoyable, with customers noting her ability to make puppy training easy and fun. The groomers at PetSmart are also highly recommended, with customers expressing satisfaction with the overall experience and the care and attention to detail provided by groomers like Stephanie and Jonathan. Customers have found the groomers to be patient, skilled, and able to make even nervous pets comfortable during the grooming process.

Oct 2026
5.0
If you need help with your dog, Antonella is the one you can trust!!!
We adopted our 1yr old Shep/Husky mix Ginny on Dec 22nd 2025 and we were a bit overwhelmed with her. Pulling/jumping up on people, totally out of control. We were at our wits end as we'd never had such an out of control dog before. Antonella saw us struggling with her in petsmart and we had a long chat. We signed Ginny up for the puppy and then the intermediate training - WHAT A DIFFERENCE! She sits, recall, no pulling, no manic behavior - it's like night VS day. We even went in for some private lessons for behavior in the dog park. I carry Antonella's business cards and have passed them out… read full review
Oct 2026
5.0
We are so grateful to have found Antonella! ❤🐾

Rocky has been training with her since his beginner days, and we have continued all the way through to his Advanced Education graduation. Watching how much he has grown and developed throughout this journey has been incredible.

Antonella is patient, knowledgeable, encouraging, and truly takes the time to understand each dog and their individual needs. She has helped Rocky build confidence, improve his skills, and become such a wonderful, well-rounded dog. She has also taught me so much as an owner, which has been just as important to our success.

Rocky absolutely loves seeing her, and it’s clear how much he trusts… read full review
Jan 2026
5.0
I had the best experience I’ve ever had at a PetSmart!! Aleks is the best! He made my exchange seamless and was extremely knowledgeable & soo helpful. Employees like this are so valuable and hard to come by I’m definitely going to be shopping exclusively at the Aurora location after my experience. Thank you so much Aleks😊
Photos of PetSmart, 15490 Bayview Avenue Unit B5,  Aurora
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Hours

Monday 9AM - 9PM
Tuesday 9AM - 9PM
Wednesday 9AM - 9PM
Thursday 9AM - 9PM
Friday 9AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Location

15490 Bayview Avenue Unit B5, Aurora, ON L4G 7J1

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PetSmart · 15490 Bayview Avenue Unit B5, Aurora, ON L4G 7J1

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