Gen Homes was hired to replace my roof, but the experience turned into a disaster. They left my home wide open during a severe thunderstorm—no warning, no protection, and no follow-up. The damage was devastating. Water poured into my home, causing interior damage that could have been completely avoided with basic care and responsibility. To make matters worse, they vanished for an entire month. No updates, no communication, and absolutely no progress. Despite repeated attempts to reach out, Natale Agostino, the person responsible, never returned to the job.
Gen Homes was hired to replace my roof, but the experience turned into a disaster. They left my home wide open during a severe thunderstorm—no warning, no protection, and no follow-up. The damage was devastating. Water poured into my home, causing interior damage that could have been completely avoided with basic care and responsibility. To make matters worse, they vanished for an entire month. No updates, no communication, and absolutely no progress. Despite repeated attempts to reach out, Natale Agostino, the person responsible, never returned to the job.