About PetSmart
Reviews for PetSmart
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Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, mice, and more. Customers can shop online and pick up their orders at their local PetSmart within two hours. Select store locations also offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. Customers have praised the exceptional customer service at PetSmart. Many have had positive experiences with grooming, particularly with the care and attention given to their pets. One customer appreciated the detailed attention to traditional grooming styles for their Golden. Another customer found the groomer Kiana to be amazing, noting her helpfulness in explaining the puppy bath and trim. Kiana also accommodated a customer who arrived at the wrong location during a busy time. Additionally, Skye received recognition for being incredibly helpful, making it easy for a customer to find the right products for their pet.
Have been coming to this pet smart for many years. The staff is nice and there is a variety of pet supplies , but the budgies here along with some of the other birds aren’t taken well care of. I noticed their food bowl was empty and their water was just full of poop and millet. Specifically the blue budgies that are displayed on the bottom area which is hard to notice so customers won’t all see the poor conditions. I hope who ever is in charge of maintaining the small pets gets their act together…
I brought Evie to the PetSmart in Ajax for her first grooming session!! she was understandably quite anxious.Alyssa greeted us warmly at the entrance and immediately put Evie at ease. Alyssa provided exceptional care, ensuring that Evie felt comfortable throughout the process. I was very happy with the results —Evie left smelling of blueberries super clean , with clean paws, trimmed nails, and well-cared-for ears. I would highly recommend Alyssa she really does an amazing job and you can tell really cares for the animals.
Such a wonderful experience at the PetSmart Ajax location. A big thank you to the PetHotel and Grooming Salon staff with a special shout out of appreciation to staff Christian, Hailey, Ava, Nikki, Alyssa (and I’m missing one person) for pampering our Daisy and Star!