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BestProsInTown

Best Buy

3.0 187 reviews
Electronics Store, Electronics, IT Services & Computer Repair
Overall rating
3.0
out of 5
187 reviews
5 star 44%
4 star 6%
3 star 3%
2 star 5%
1 star 42%

About Best Buy

Best Buy is a popular electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, home theatre, and video games. Customers can reserve products online and pick them up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada provides a Low Price Guarantee and a diverse selection of the latest tech products.

The in-house Geek Squad Agents are available to assist with any technology-related issues, whether it's repairing problems, protecting valuable devices, or offering additional perks through monthly home or business membership. Customers have praised the exceptional service provided by the Geek Squad Agents, particularly their helpfulness, patience, thoroughness, and attentiveness in understanding the customer's needs and ensuring a smooth checkout process.

The store has a large selection, ample parking, and generally helpful staff. Customers have noted the assistance of representatives like Addy and Alisa, who have been described as attentive, courteous, and knowledgeable. Another customer, Josh, was praised for his helpfulness and expertise in assisting with a laptop purchase.

Oct 2026
5.0
The employee James, Was really nice and professional, helped me with what I needed, didnt try pushing me towards buying a bestbuy computer, but was willing to give me advice and help answer all my questions. Really appreciate his assistance and knowledge!
Oct 2026
4.0
I had such a wonderful experience with James at Best Buy! He went above and beyond to make sure I felt genuinely taken care of throughout the entire process. There was an unexpected delay with the tech team, but James handled everything with so much thoughtfulness, patience, and care that what could have been a frustrating experience ended up being an incredibly positive one! Thank you James!!
Sep 2026
5.0
James from the geeksquad team was amazing, he helped us out with our phone issues. We need more kind people like James in this world. He knows his stuff, to say he is a tech wizard would be an understatement. He helped and advised on how to transfer data from a phone with a broken unusable screen to a new phone. Amazing!
Photos of Best Buy, 20 Kingston Road West,  Ajax
All 21 photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 8PM
Friday 10AM - 8PM
Saturday 10AM - 8PM
Sunday 11AM - 6PM

Good to know

  •  repair services 
  • has battery recycling 
  • has electronics recycling
  • accepts debit cards
  • bike parking

Location

20 Kingston Road West, Ajax, ON L1T 4K8

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Best Buy · 20 Kingston Road West, Ajax, ON L1T 4K8

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