About Comfort Concepts Heating & Air Conditioning
Comfort Concepts Heating & Air Conditioning is a reliable full-service HVAC company that offers service, maintenance, and installation of heating and air systems. They also provide a wide range of indoor air quality products such as air filtration, humidification, and air purification, along with water heater and tankless water heater installation and service. The company is a Lennox dealer, a Navien tankless service specialist, and an Aprilaire IAQ specialist, ensuring expertise in various brands and products. Customers appreciate their quick response and professional service, especially during urgent situations like hot water or cooling system failures. One customer praised how, despite a last-minute call and unresponsive previous service, Comfort Concepts arrived promptly, assessed the issue, and quickly restored hot water within 15 minutes. Others highlighted their honesty, reasonable prices, and consistent maintenance visits. Their technicians are known for being knowledgeable and helpful, often resolving issues efficiently and explaining problems clearly. Overall, Comfort Concepts is recognized for top-notch customer service, professionalism, and their commitment to meeting all heating and cooling needs.
Mike is great, gives options is willing to talk trough why things fail and takes his time and does things the right way.
Mike does a great job keeping all our HVAC systems running and is quick to respond when we have an outage.
Even though it was a last minute call as the last company came and looked at issue, charged us a service call and said they would be back that afternoon with the proper equipment. They never showed and would not respond to texts or calls. As we had been without hot water for close to a week, I googled Navien authorized repair service and Comfort Concepts was the first one to pull up. I called and explained the situation and they stated that they would work me in. Mike showed up, assessed the issue and we had hot water in less than 15 minutes. He was very knowledgeable and explained the situation to me. Top notch customer service. Would definitely recommend.