About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide selection of cosmetics, fragrances, body, skin, and hair care products, catering to diverse beauty needs. Customers can also enjoy the Salon at Ulta Beauty, which offers a range of services such as haircuts, color, brow treatments, and makeup applications. The store is praised for its friendly staff, organized layout, and rewarding loyalty program. Customers have had positive experiences with the store's exceptional service, diverse product selection, and overall pleasant atmosphere. The salon stylists, like Amy, are highly skilled and accommodating, able to provide unique hairstyles and colors. Makeup artists, such as Susan, are also commended for their ability to match skin tones and provide excellent service.
The staff are the sweetest girls ever! They always are so helpful even to my shy teenagers. We either leave with exactly what we came for or we have it on order to be shipped to the house. This place is great and right on point with cost.
I went with my daughter to purchase foundation, that entails trying on different ones until you find the correct shade, I sat at the station while the associate and my daughter found my perfect shade, the African American Security Guard was watching my EVERY gesture, from me texting, applying lip gloss, scratching my scalp etc, he made it VERY obvious! FYI, I too am African American 🤨
The cashiers are always so nice and it's super clean in there but today I was really put off by a seemingly micromanager talking not-so-nicely about one of her employees when I was standing 5 ft from her and well within earshot. I don't need to hear about how much you can't stand one of your girls because they didn't complete a task before their break time. Sounds like you just need to be a better manager 👍