About Pop-A-Lock
Pop-A-Lock is a renowned group of franchise locksmiths, car locksmiths, and roadside assistance providers across America. Founded in 1991 by former Law Enforcement Officers, Pop-A-Lock services are now available in over 4,000 communities. In addition to Locksmith Services, the company pioneered the Emergency Door Unlocking program, a free community service that assists emergency responders in safely and quickly opening any door when a child, handicapped person, or pet is trapped. Customers praise Pop-A-Lock's professionalism, quick response time, and friendly service. The technicians are described as "great," "nice," and skilled at solving complex issues efficiently. The company's outstanding customer service is highlighted, with one customer praising the dispatcher's ability to provide an accurate arrival time. Pop-A-Lock has also been commended for their compassionate approach, particularly when a customer's child was trapped in the car, sometimes waiving the service fee. Recent reviews praise the young technician's speed and professionalism in opening a car door within a couple of minutes, even arriving 15 minutes earlier than expected. Customers also appreciate the friendly and helpful dispatcher who assisted with their requests. Additionally, reviews mention the technicians' expertise, such as Eli and Dre, who were described as polite, easy-going, and knowledgeable in their work.
The young man was actually 15 mins before I was told over the phone. He was young but had my door opened within a couple mins! Professional, skilled at what he does and at 3:15am I wanted to hug him when he opened my car door!!! Thanks Pop-a-lock I will recommend you always. The professional nice lady who answered my call and took the request was extremely nice and was a welcomed voice in a world of websites and automated call centers! Super fast service, amazing skill and speed as will as him showing up to open my vehicle in a well marked car in uniform and very professional thank you again
Got off work after a long day, and Dre (i’m sorry i’m unsure how to spell his name) helped me get back home all taken care of. He was polite, and easy going which helped me calm down a lot. He definitely knows what he’s doing and I appreciated him so much.
Got locked out of my storage pod and the movers were on the way. Called and they had someone here within 30 minutes. Very professional. Polite. And got the lock off no problem and was able to use my debit card to pay. They saved move in day.