I called to get my well checked since it stopped working yesterday afternoon. I spoke to someone in the early morning and was told that he would come out during the afternoon when it was warmer due to the cold in the am. Waited until almost 1pm and decided to call to get a time frame. He basically said he wasn’t gonna be able to come out today because he was heading to a doctors appointment. I told him this morning it was pretty urgent we get someone out because we weren’t getting any water at all. I was disappointed that he didn’t call me back to let me know he wasn’t gonna come. I had to scramble last minute to find a different company to come out.
March 2022
Excellent customer service. Very dependable. He said an hour and a half, and showed up in 45 minutes. Absolutely, definitely recommended!
I got the feeling they really didn't want to work
I called to get my well checked since it stopped working yesterday afternoon. I spoke to someone in the early morning and was told that he would come out during the afternoon when it was warmer due to the cold in the am. Waited until almost 1pm and decided to call to get a time frame. He basically said he wasn’t gonna be able to come out today because he was heading to a doctors appointment. I told him this morning it was pretty urgent we get someone out because we weren’t getting any water at all. I was disappointed that he didn’t call me back to let me know he wasn’t gonna come. I had to scramble last minute to find a different company to come out.
Excellent customer service. Very dependable. He said an hour and a half, and showed up in 45 minutes. Absolutely, definitely recommended!