About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a vast selection of cosmetics, fragrances, body, skin, and hair care products from over 500 brands. Customers can find more than 25,000 products, including popular names like Tarte, Fenty, and Chanel, as well as exclusive brands like Kylie Cosmetics and Olaplex. The store promotes Conscious Beauty, providing options that are vegan, cruelty-free, and made with clean ingredients. The in-store experiences can vary, with some customers finding the staff helpful and others finding them distracted. The store's manager has been recognized for their kindness and positive energy, creating a welcoming atmosphere. The salon services, such as hair and brow treatments, have received positive feedback, particularly from customers who have worked with skilled stylists. Overall, Ulta Beauty aims to cater to various beauty needs, with a range of products and services, while fostering a welcoming environment for customers.
I’m so surprised to see (at the time of writing this review) this store has a 3.9 rating. I’ve visited this (very busy) store multiple times, and the out-numbered and overwhelmed cosmetic specialists helping customers have always been gracious, kind, and helpful.
On my most recent visit, when I was literally (and I don’t mean in the millennial sense) out of makeup ie. dried up mascara and empty foundation bottle in the bin, no back-up, Johnny gently offered assistance. I told him what I was looking for, and explained I have a hard time matching my color.
He chose 3 or 4 different shades I think, and introduced me to Laura Mercier as another option. I was...read full review
T was incredibly helpful. Not only did she color match me she gave me tons of skincare advice, asked questions to give me better recommendations, and helped problem solve my skin issues + find solutions. Blew my mind when she explained how my pillowcase was making my acne worse. Ask for T! She will help you!
Great customer service. Clean store generous parking. They did not have all the colors of lipstick in the brand I wanted, however they had other brands that had comparable products.