About JCPenney
JCPenney is a well-established retailer offering a wide selection of apparel and home furnishings since 1902. Customers appreciate the nice selection of dress shirts and other trendy clothing, with helpful and attentive associates providing excellent customer service. The store is clean and organized, making shopping enjoyable. Many have praised the quality of their bedding, such as the Avalon comforter set, which is fairly priced and delivered promptly. The clearance area is a favorite among shoppers for its appealing displays, and during the holiday season, customers have found great deals on items like soft Christmas blankets for $7.99 and 50% off ornaments. With options for free shipping and curbside pickup, JCPenney is a convenient choice for customers looking for style and value. The professional staff, including knowledgeable associates, ensure a positive shopping experience. One employee, known for her exceptional service in jewelry, has left a lasting impression on customers by remembering their names and providing thoughtful assistance. Overall, JCPenney is highly recommended for its quality products and friendly service.
April 17, 2025
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Walking into this JCPenney was like entering a retail disaster zone—and not the fun kind. 🏚️⚠️ Instead of bright aisles and new arrivals, we were greeted by ceiling drapes, long plastic tubes, and water buckets catching leaks all over the place. 🪣💧🚧 It felt like a scene from the final days of a Kmart—total retail apocalypse vibes. 💀🏪 The hazardous conditions made it feel more like navigating a flooded zone than shopping for deals. ⚠️🌧️
The few staff members we encountered were really friendly and trying their best, but it was hard to ignore the state of the place. 👋😊 They were kind, but...read full review
I like your store and shop there regularly. My wife and I were at dinner and we decided we need a slow cooker that you have for sale online. As we were next door we stopped in to buy the cooker in person but your clerk politely told me that they could not honor the sale price and that I had to purchase it through your website to get the sales price. I encourage management to reconsider this policy. Thank you for reading. :)
Our first Black Friday stop. So many deals and Christmas decorations! Soft Christmas blankets for $7.99 and the ornaments were 50% off. The staff were so nice and helpful. I have always enjoyed JCPenney, their sales, and rewards.