About BIG BOBS FLOORING OUTLET
Big Bob's Flooring Outlet offers a wide selection of flooring products, including carpet, laminate, tile, luxury vinyl, and wood, at discounted prices. The company focuses on providing excellent customer service and aims to deliver a positive shopping experience. Many customers have praised the knowledgeable and helpful staff, particularly highlighting the support from salespeople like Eddie, who assist them in selecting the right flooring for their needs. The installation process has also received positive feedback, with customers noting the professionalism and timeliness of the installers. While most experiences have been favorable, some customers have reported minor issues, such as receiving flooring that was not as thick as requested, leading to noise and shifting problems. Despite efforts to resolve the issue, these customers felt the company addressed their concerns satisfactorily. Overall, Big Bob's Flooring Outlet appears to be a reliable company that offers competitive prices and a decent selection of flooring products. Customer service is generally highly rated, with many customers expressing gratitude for the communication and assistance provided by the team.
Eddie was extremely helpful and got us taken care of in no time. Go to him for all of your flooring needs. He walked us through our options and made it stress free. I will be referring everyone to him.
Excellent customer service, prices are right and the over vibe of the entire store is laid-back but professional. They really help you find something that you will love for years.
This is my 4th time coming back with family members and we have all bought from Eddie and Eddie is THE BEST! Such an incredibly kind soul and he offers excellent suggestions and prices. I don't usually enjoy shopping for large purchases like this, but Eddie makes the experience enjoyable. We also got to meet Alicia today and she's a gem, so sweet! Definitely choose Big Bob's if you want the best customer service and prices.