Such a joke. They don't care. Ordered memorial folders, first set was blank, second 50 of 100 were correct. Went back to get the second 50 and they are different. They are very disorganized and do not care. Don't waste your time here, especially if you preplan the service. It's always going to be more money put on the family afterwards. Do yourself and your family a favor and go elsewhere. These people don't communicate and don't care about anyone.
Matthew\u0026Jaclyn Lewis
May 2026
My Dad was handled here in 2008. Now my grandma in this year 2026. I appreciate how whenever I called they gave me the amount due for my grandma. However, my sister 'physically' paid the entire thing, with $700 being MY money. I was told today that she (my sister) wasn't allowed to have our grandma. She was picking her up for our mom. She had to go get our mother to get our grandmother. I think a simple phone call would have been appropriate. This is a disregard for ones time and gas money. I'd also like to suggest online payment options specifically. It would help those of us who are out of state.
Kelly Franklin
Apr 2026
Our family experienced the unimaginable with the loss of our infant granddaughter, and John M. Ireland Funeral Home provided exceptional care during the most painful time of our lives. Their team showed genuine empathy, compassion, and patience as they guided us through the process.
A special thank you to Ruby and Elizabeth! You both are so great at what you do and we appreciate the follow up and resources even after everything was handled. 💕🙌🏼💕🙏
Ron Clark
Mar 2026
Just want to say thank you to John Ireland and staff for their compassion and professionalism with assisting my family in our time of need.
Judy Morgan
Mar 2026
They were so easy to work with. I was so pleased that they took over all the things that needed to be done, such notifications to social security, order death certificates and letting me know when delivered. I have used this funeral home when my son, mother and two husbands.!
K B
Mar 2026
John Ireland funeral home was sensitive to my needs and very kind to me and my daughters. Their assistance in planning and putting things together was wonderful. Rene's help was the best she made shure every thing worked.
Yolanda
Jan 2026
Seeing the owners argue with reviewers is quite telling, yikes. A funeral home antagonizing people who are upset with the service they are provided is pretty shocking behavior.
P Clark
Jan 2026
When my mother passed in August, it was a shock and devastated my family. John Ireland Funeral Home Rep (Zachary Colson) worked very hard and was extremely caring, patient and empathetic to our needs, the wishes of my mother and just overall care in how he handled everything. They personalized all of needs to what my mother would have been proud of. Zach went an extra mile to create a headliner with butterflies just for her. After services, they continued to check on me via text to insure I was doing ok. Sending me grief info to help me navigate this tragedy. Elizabeth had been monumental in checking on me in this manner. I am so very grateful for the business they have built and feel they took care of my family at the most difficult time. They didn’t try to oversale to make money and take advantage of our situation by any means. Most professional people to work with all the way from the secretary to the attendants to the director- we are so grateful for their help. My mother specifically wanted John Ireland Funeral home for this reason.
Cadey Travis
Dec 2025
We are currently navigating the loss of our father. Just buried him yesterday. The funeral home was very hard to be in communication with and they absolutely did not listen to some very important requests on behalf of my family. For starters, the music for the service. It’s printed correctly in the program, was confirmed via email, AND I made sure it was on iTunes as requested. They played the music out of order and left out a song that was incredibly important to us and replaced it with a song none of us even knew without ANY communication about why or apologies after. The initial meeting, from my personal experience, felt rushed and like business as usual from their side while we were in shock over the sudden loss of our father.
Then we asked, in person, that they cut locks of our daddies hair. We asked in person. Were told to our face it would happen that night. Yesterday my brother asked if it happened and they told him yes. Then upon arrival to get our belongings, was told they didn’t know why he was told that because they DIDN’T do it. Something we can never have or touch again and they weren’t even bothered to do one simple request.
I also had to call and email multiple times over a span of three days just to make sure the program was corrected and didn’t get any response until they called me as I was actively in the viewing room with my deceased father.
I also feel we weren’t informed about enough of what they offer upon the initial consultation. We had to call ourselves to ask about live stream and other things. Especially would’ve like to have more options on who the chaplain was. If you aren’t religious and/or can’t stand being told to get saved at funerals. They only offer the chaplain and don’t ask if you’d like to bring someone in or not. We very strongly told the funeral home and the chaplain NOT to preach at us and tell us that we needed to be saved. That a verse and a prayer were fine but nothing more. And the entire last portion of my father’s funeral was a sermon telling us to get saved.
They’re a decent funeral home, their costs are typical of every other one, the facility is nice, and they aren’t rude people. They did a wonderful job on making my daddy look like my daddy. However, they do not feel compassionate in the least. It’s very much business only and move along.
Everything I have mentioned can be confirmed via all of my communications and the video of my father’s service.
PATTI BERENT
Dec 2025
This funeral home has been wonderful to work with. My husband passed away suddenly and the staff at John M. Ireland & Sons helped our family navigate the process of planning his cremation. Never having had to make arrangements before this, everyone we worked with was kind, patient, and easy to work with. I recommend them highly. Very lovely, compassionate people work here. They helped make an extremely difficult time go much smoother for us. Thank you to Elizabeth for her diligent follow up months later to check on our needs or questions. Greatly appreciate her genuine thoughtfulness.
Chris Griggs
Such a joke. They don't care. Ordered memorial folders, first set was blank, second 50 of 100 were correct. Went back to get the second 50 and they are different. They are very disorganized and do not care. Don't waste your time here, especially if you preplan the service. It's always going to be more money put on the family afterwards. Do yourself and your family a favor and go elsewhere. These people don't communicate and don't care about anyone.
Matthew\u0026Jaclyn Lewis
My Dad was handled here in 2008.
Now my grandma in this year 2026.
I appreciate how whenever I called they gave me the amount due for my grandma.
However, my sister 'physically' paid the entire thing, with $700 being MY money.
I was told today that she (my sister) wasn't allowed to have our grandma.
She was picking her up for our mom. She had to go get our mother to get our grandmother.
I think a simple phone call would have been appropriate.
This is a disregard for ones time and gas money.
I'd also like to suggest online payment options specifically. It would help those of us who are out of state.
Kelly Franklin
Our family experienced the unimaginable with the loss of our infant granddaughter, and John M. Ireland Funeral Home provided exceptional care during the most painful time of our lives. Their team showed genuine empathy, compassion, and patience as they guided us through the process.
A special thank you to Ruby and Elizabeth! You both are so great at what you do and we appreciate the follow up and resources even after everything was handled. 💕🙌🏼💕🙏
Ron Clark
Just want to say thank you to John Ireland and staff for their compassion and professionalism with assisting my family in our time of need.
Judy Morgan
They were so easy to work with. I was so pleased that they took over all the things that needed to be done, such notifications to social security, order death certificates and letting me know when delivered. I have used this funeral home when my son, mother and two husbands.!
K B
John Ireland funeral home was sensitive to my needs and very kind to me and my daughters. Their assistance in planning and putting things together was wonderful. Rene's help was the best she made shure every thing worked.
Yolanda
Seeing the owners argue with reviewers is quite telling, yikes. A funeral home antagonizing people who are upset with the service they are provided is pretty shocking behavior.
P Clark
When my mother passed in August, it was a shock and devastated my family. John Ireland Funeral Home Rep (Zachary Colson) worked very hard and was extremely caring, patient and empathetic to our needs, the wishes of my mother and just overall care in how he handled everything. They personalized all of needs to what my mother would have been proud of. Zach went an extra mile to create a headliner with butterflies just for her. After services, they continued to check on me via text to insure I was doing ok. Sending me grief info to help me navigate this tragedy. Elizabeth had been monumental in checking on me in this manner. I am so very grateful for the business they have built and feel they took care of my family at the most difficult time. They didn’t try to oversale to make money and take advantage of our situation by any means. Most professional people to work with all the way from the secretary to the attendants to the director- we are so grateful for their help. My mother specifically wanted John Ireland Funeral home for this reason.
Cadey Travis
We are currently navigating the loss of our father. Just buried him yesterday. The funeral home was very hard to be in communication with and they absolutely did not listen to some very important requests on behalf of my family.
For starters, the music for the service. It’s printed correctly in the program, was confirmed via email, AND I made sure it was on iTunes as requested. They played the music out of order and left out a song that was incredibly important to us and replaced it with a song none of us even knew without ANY communication about why or apologies after.
The initial meeting, from my personal experience, felt rushed and like business as usual from their side while we were in shock over the sudden loss of our father.
Then we asked, in person, that they cut locks of our daddies hair. We asked in person. Were told to our face it would happen that night. Yesterday my brother asked if it happened and they told him yes. Then upon arrival to get our belongings, was told they didn’t know why he was told that because they DIDN’T do it. Something we can never have or touch again and they weren’t even bothered to do one simple request.
I also had to call and email multiple times over a span of three days just to make sure the program was corrected and didn’t get any response until they called me as I was actively in the viewing room with my deceased father.
I also feel we weren’t informed about enough of what they offer upon the initial consultation. We had to call ourselves to ask about live stream and other things. Especially would’ve like to have more options on who the chaplain was.
If you aren’t religious and/or can’t stand being told to get saved at funerals. They only offer the chaplain and don’t ask if you’d like to bring someone in or not. We very strongly told the funeral home and the chaplain NOT to preach at us and tell us that we needed to be saved. That a verse and a prayer were fine but nothing more. And the entire last portion of my father’s funeral was a sermon telling us to get saved.
They’re a decent funeral home, their costs are typical of every other one, the facility is nice, and they aren’t rude people. They did a wonderful job on making my daddy look like my daddy. However, they do not feel compassionate in the least. It’s very much business only and move along.
Everything I have mentioned can be confirmed via all of my communications and the video of my father’s service.
PATTI BERENT
This funeral home has been wonderful to work with. My husband passed away suddenly and the staff at John M. Ireland & Sons helped our family navigate the process of planning his cremation. Never having had to make arrangements before this, everyone we worked with was kind, patient, and easy to work with. I recommend them highly. Very lovely, compassionate people work here. They helped make an extremely difficult time go much smoother for us. Thank you to Elizabeth for her diligent follow up months later to check on our needs or questions. Greatly appreciate her genuine thoughtfulness.