Reviews for Vance Medical Group
Write a reviewHours
Monday: 7:30AM - 4:30PM
Tuesday: 7:30AM - 4:30PM
Wednesday: 7:30AM - 4:30PM
Thursday: 7:30AM - 4:30PM
Friday: 7:30AM - 4:30PM
Saturday: ClosedSunday: Closed
Monday: 7:30AM - 4:30PM
Tuesday: 7:30AM - 4:30PM
Wednesday: 7:30AM - 4:30PM
Thursday: 7:30AM - 4:30PM
Friday: 7:30AM - 4:30PM
Saturday: ClosedSunday: Closed
So the Doctors and staff of this medical group are great. But the pharmacy is super rude, not helpful and especially not helpful to people who are new to using Tri-care. They expect you to KNOW how it all goes. They will not re-fill them over the phone when they are looking at your profile. You have to hang-up, listen to the phone recording again and then type in all your information...again. I just think that is inefficient and completely rude. In any case, that is why the 3 stars. Like my doctors there, HATE the pharmacy.
Dr. Genant is a great doctor! I loved my primary care physician back home and was nervous about going anywhere else. When I needed to get a skin cancer spot he checked, he did a quick biopsy and his nurse scheduled me to have it removed right away. He really took his time and listened. I definitely recommend him!