Mercy Clinic Primary Care - Edmond Westbrook

Aug 2024

Oklahoma has some of the worst healthcare outcomes in the country. a few months ago I got very sick and lost my job and health insurance, I got on sooner care and signed up for there Midwest city clinic, tried to get a appointment there, they said I had to go to this Edmond location many miles from where I live? I was out of my diabetic medication so I had to go to get my refills, I figured they could at least do this, I found out if your on sooner care your a 2nd class person here and do not get a doctor but a nurse, you also do not get to wait in there waiting room but I was taken to a small hallway to wait for the nurse, I gave her a printed list of the medications,...read full review

Mar 2024

I’ve been with them for afew years this place was once a 4/5star with the founding doctors and Mrs petty. Now The doctors here are only interested in easy cases and simply put paychecks.
I was going to walk away without this review but I recently spoke to a customer and realized doctor jang is more dangerous to the community then helpful it would seem. Please if you value health seek a clinic that hires people of passion in their fields. Read the other reviews as well. Befor coming all this way.

My last appointment with them I walk I. And the staff starts chanting at me Covid Covid Covid really creepy and unprofessional yet I had a Covid test before going...read full review

Feb 2024

NP was friendly and good. Staff was useless. Mismanaged my prescriptions, sent it to wrong pharmacies, sent the wrong amounts, wrong types, denied refills even with letter from the NP stating I was good to go. By far the biggest issue is the denial of refills. It’s like they power trip on it. It happened every single month. I’d request, they would deny, then I would call and be told that they would ask the doc. Days go by, I’d be out of medication, and I’d call again, finally approved. Once I was out of town while it happened, and was out of medication for 4 days… I had to go into the office and demand my medicine in person. Insane.

I switched doctors,...read full review