If I could give negative stars I would! I had no choice in funeral home as he was the one on call. Not a single one there, not the owner, his son or any secretary is competent. They made this experience absolutely horrible. They never called me, I had to chase them and never got a straight answer. They lost my dad’s file! It took 2 months to get his ashes and 2.5 years to get his death certificate. All they ever said was I don’t know. What do you mean you don’t know? It’s your business to know! At one point they blamed the M.E. for holding things up, that was a lie. Evident by the date he signed the death certificate, shortly after my dad died yet I got the certificate... read full review
April 2024
If I could give negative stars I would! I had no choice in funeral home as he was the one on call. Not a single one there, not the owner, his son or any secretary is competent. They made this experience absolutely horrible. They never called me, I had to chase them and never got a straight answer. They lost my dad’s file! It took 2 months to get his ashes and 2.5 years to get his death certificate. All they ever said was I don’t know. What do you mean you don’t know? It’s your business to know! At one point they blamed the M.E. for holding things up, that was a lie. Evident by the date he signed the death certificate, shortly after my dad died yet I got the certificate... read full review
April 2022
My mother in law died on January 2,2022. We met with the funeral director the very next day and gave him the information he asked for except for one piece. It took us a couple of days to get it and wegave it to them immediately. We were hoping to get her death certificate in so we can get the death benefits we were entitled to. Nothing came during the 2 weeks they told us to wait so we contacted them and they wanted another piece of information. We gave it to them and waited another 2 weeks. Nothing. Comtacted them again and was told they needed her place of birth (which we gave them on day 1), so we gave it to them again. Waited again ajd nitjing.. Now as of this post... read full review
If I could give negative stars I would! I had no choice in funeral home as he was the one on call. Not a single one there, not the owner, his son or any secretary is competent. They made this experience absolutely horrible. They never called me, I had to chase them and never got a straight answer. They lost my dad’s file! It took 2 months to get his ashes and 2.5 years to get his death certificate. All they ever said was I don’t know. What do you mean you don’t know? It’s your business to know! At one point they blamed the M.E. for holding things up, that was a lie. Evident by the date he signed the death certificate, shortly after my dad died yet I got the certificate... read full review
If I could give negative stars I would! I had no choice in funeral home as he was the one on call. Not a single one there, not the owner, his son or any secretary is competent. They made this experience absolutely horrible. They never called me, I had to chase them and never got a straight answer. They lost my dad’s file! It took 2 months to get his ashes and 2.5 years to get his death certificate. All they ever said was I don’t know. What do you mean you don’t know? It’s your business to know! At one point they blamed the M.E. for holding things up, that was a lie. Evident by the date he signed the death certificate, shortly after my dad died yet I got the certificate... read full review
My mother in law died on January 2,2022. We met with the funeral director the very next day and gave him the information he asked for except for one piece. It took us a couple of days to get it and wegave it to them immediately. We were hoping to get her death certificate in so we can get the death benefits we were entitled to. Nothing came during the 2 weeks they told us to wait so we contacted them and they wanted another piece of information. We gave it to them and waited another 2 weeks. Nothing. Comtacted them again and was told they needed her place of birth (which we gave them on day 1), so we gave it to them again. Waited again ajd nitjing.. Now as of this post... read full review