JCPenney Optical

Jan 2023

The doctor was super nice and thorough - I got in and out pretty quickly! Kim spent time helping me pick out the right frames as well. Overall an excellent experience and I'm happy with the glasses I purchased. Will visit again!

Jan 2023

I recently went in for an eye exam at the JCPenney optical department in Boardman Ohio. I had a quick but thorough exam from Dr. B. He was very kind, helpful, and knowledgeable. Once I was done, he sent me out to his optician, Kim, who is also the manager of the department. She spent time with me helping me pick the right pair of glasses. I don’t feel comfortable in glasses because I don’t feel like I look good in glasses. But Kim really changed my mind. She spent time with me, trying on different kinds shapes and styles of glasses as well as helping me pick what features I wanted on my lenses. When we were all done, I left there feeling happy and beautiful. She was...read full review

Jan 2023

Kim the manager is the absolute best!! I came in for one pair and left with THREE! She made sure that every single need that I had was met and exceeded! I paid less for three pairs than I did for ONE pair somewhere else!! You can tell that Kim knows her stuff! I just picked up my new glasses, and I can now see better than ever! Even though they were busy, she took the time with me and made me feel welcomed and valued. I’ll never go anywhere else! Customer for life! Thanks again Kim!