“The customer service is just phenomenal.This business Consistently churns out nothing but quality article cleaning.“
“Rockwood Dry Cleaners is great! We love our weekly pick up/drop off service! Would highly recommend!“
“I brought in a suit jacket with a button that had been cracked in half to be replaced. She had a similar button and on the spot replaced it. I had no cash on me (they take cash and checks only) and was going to come back with cash and she said no, there was no cost. I insisted and she insisted that it is was no cost. Thank you so much for quick and wonderful service!“
“She does excellent work! You can’t beat her price and she is very pleasant to talk to. I love her!“
“I took in a A-line with train wedding gown to be cleaned. It was a used gown and in excellent condition. However I did not know how dull it was until this cleaner did their magic. It was hard to believe it was the same gown. The wedding gown is now pure white and more beautiful than ever. The girl at the front desk was very helpful. I highly recommend them and they had it cleaned under 4 days.“
“Easy, quick, and efficient drop off and pick up. Clothes were great. It was out first time using Powell Cleaners and we will repeat. Thanks“
“Cleaning was completed before scheduled commitment. Cleaning was done well. Cost was a bit high.“
“Eduardo was extremely helpful and pleasant. Five star service...would highly recommend!!!“
“Anna, trying to reach you but this number isn't going through--would you post the number where we can make appointments? You're the best!Still can't reach Anna--has anyone seen her since she closed the shop on 33??“
“Hemmed and fixed my tux pants the week of my wedding !! So thankful for her and her service it was amazing ! Get your stuff done here !“
“I have had gowns hemmed, zippers replaced, bodice of a gown completely remade, elastic in cuffs and waistline replaced. Could not be happier with this lovely lady. Prices are more than reasonable.Services: Coat & jacket alterations“
“They cleaned up my old shoes wonderfully, and they did a heel replacement, and the cost was very reasonable and it was super easy. Definitely a great place!“
“If you want your clothing to be done well, don't look any further. With over 30 years of experience , they have Excellent attention to detail. I've gone to several places and I go here when I want to ensure my clothing will be done well, especially for fine clothing. Yes it's somewhat expensive but you get what you pay for, which is an excellent outcome in this case.“
“Very last minute, I called to see if Dale Cleaners could iron a 100% Tencel fabric jacket for me. Although they were finished "processing" for the day, they said, come on in and let's see what we can do. They ironed my jacket while I waited, and it was perfect! This type of customer service will make me a repeat customer for sure! Thanks Dale Cleaners!“
“My shirt was cleaned quickly and amazing customer service from the woman who works the counter. Thanks again !“
“I had a pair of jeans hemmed. The service was professional and very reasonably priced! Highly recommend!“
“Great job on my daughter's prom dress. Not expensive and she will look great for prom. I dropped in to get the dress altered as it was way too long. I was surprised she could get it down in 10 days and for a reasonable price. Maria is very friendly and very good at what she does. I recommend her for your alterations and repairs.“
“If I could give six stars I would! I came in to the area early on a Tuesday. I dropped off two suits and a dress shirt. The attendant told me I could pick up Friday before 3p. I asked if she could do anything better than that. She said, Thursday before 3p. I asked for Thursday before noon because I was leaving the area by then. After my own admission of failure in foresight on my part, without any hesitation she said I would be notified THE NEXT DAY of my suits completed accompanied with a warm smile. As Wednesday went on, I waited for a text to inform me my order was ready. Instead I got a phone call. It was from James. He told me that he was informed I was traveling and was leaving the Columbus area Thursday. He asked which hotel I was staying at to personally deliver my suits. I initially said I could just stop by the store first thing in the morning before leaving and he said that would be fine, but he was also more than willing to drop it off to the front desk of my hotel. At this point in the day, it was evening and the store was closed. That kind of customer service for someone whom they know isn't a regular customer, nor a guarantee that I will be coming through the area any time soon or at all, is phenomenal. I just wanted to personally thank the team at Swan Cleaners for going far beyond expectations. The suits were in perfect condition and the shirt was pressed like new. Again, a thank you to the team and a strong recommendation to others.“
“Reliable service and I’ve never had issues. They even stayed open late a couple times for my pickups.“
“Always great service! Dipali is a lifesaver!!! Stayed past closing time to ensure I could pickup items for an event that evening. Wonderful customer service!“
“I needed an urgent dry cleaning job and Salah took great care of me. My son can wear an unwrinkled suit to homecoming tonight! If you don't realize a suit has fallen off the hanger, it can put a wrinkle in your plans!“
“My wife and I flew up to Ohio for her brother‘s wedding and Mimi‘s really helped us with pressing all of our wedding attire with same-day service. We had to drop it off early in the morning but they had it back to us by 6 PM. We couldn’t have asked for better service!“
“These folks are exceptional. I have a dog that likes to chew couch cushions on a very expensive couch, and had multiple cushions that were damaged and needed repaired. I called three to five places in the city, before I found European Tailoring. No one else would even take a look at what I had. The owner took on our project and had the cushions back to me within a week. They look great! Going forward, these guys are my go-to tailoring house.“