About Roto-Rooter Plumbing, Drain, Septic & Water Restoration Service
Roto-Rooter Plumbing, Drain, Septic & Water Restoration Service provides reliable and efficient solutions for plumbing and drain issues. Their technicians are professional, friendly, and informative, taking the time to explain the problem and the work they will do. Customers have noted that they are extremely friendly and help them understand what is going on. They also offer recommendations and ensure customers understand the warranty and its coverage. With prompt and flexible scheduling, they aim to resolve issues quickly, allowing customers to return to their daily activities. Their service, including drain cleaning and septic system maintenance, is highly regarded by customers who appreciate their expertise and courteous demeanor. In emergencies, such as mainline water backups, they accommodate customer schedules and are quick to respond. Technicians like Joe and Chase are noted for their personable and polite approach, making the experience pleasant. Overall, customers find the pricing reasonable and are likely to use their services again in the future.
Had a great experience with Roto-Rooter, had a few issues and they were extremely friendly and helped me understand what was going on and very professional. Will Definitely use them again in the future!
Had an emergency mainline water back up in my basement they were able to accommodate my schedule and come on the weekend. Joe was my service technician told me 3 possible things to fix the problem and started with plan A as it was the cheapest and less invasive for my situation. He was able to fix the problem and then he’s coworker Austin then came while he was working to see how things were going and is now helping to get the thing that were in that room fixed and or replaced. Both these guys were friendly and very helpful. I wasn’t sure able calling in a bigger company due to cost but the price wasn’t terrible.
The gentlemen who came to the house were very clean and courteous. They were so helpful in dealing with the insurance co. The tech was efficient and explained every step his process and showed us the results.