Received a busted panel. Wouldn’t replace it. Might as well get your supplies from Home Depot or Amazon because here they take zero pride in quality and customer service.
June 2024
As a 30 year experienced technician went here as our company has an account and it was close by. Unfortunately I entered the show room and nobody came for at least 5 minutes. Someone came but walked by me sitting at the service counter. I inquired if anyone was working the counter. In a few minutes several people arrived. I presented a drive belt that was broken and worn so the size was not legible. The first man asked if it was a B size belt as he held the A size belt in his hand. I advised that it was indeed an A belt but I could not determine the size. He then asked me what type of equipment it came off of. I asked why is that relevant I just need a replacement belt.... read full review
August 2023
This is the absolute worst customer service I have ever seen.
Received a busted panel. Wouldn’t replace it. Might as well get your supplies from Home Depot or Amazon because here they take zero pride in quality and customer service.
As a 30 year experienced technician went here as our company has an account and it was close by. Unfortunately I entered the show room and nobody came for at least 5 minutes. Someone came but walked by me sitting at the service counter. I inquired if anyone was working the counter. In a few minutes several people arrived. I presented a drive belt that was broken and worn so the size was not legible. The first man asked if it was a B size belt as he held the A size belt in his hand. I advised that it was indeed an A belt but I could not determine the size. He then asked me what type of equipment it came off of. I asked why is that relevant I just need a replacement belt.... read full review
This is the absolute worst customer service I have ever seen.