About Tire Discounters
Tire Discounters is a family-owned and operated business for over 40 years that has changed the industry with services like free mounting and balancing, along with a free alignment with standard installation on any 4-tire purchase. The company, founded by Chip Wood, continues to uphold its traditions and values with his children working alongside him. In addition to tires, Tire Discounters offers oil changes, brakes, shocks, and struts, always aiming for customer satisfaction. The staff is known for their honesty, courteousness, and quick service, helping to build a loyal customer base. Customers appreciate their reasonable prices, clean waiting rooms, and extra perks like free tire rotation and balancing. While some delays have occurred due to staffing issues, the team’s professionalism and helpful attitude have kept customers coming back. Recent reviews highlight the helpfulness of employees, with one mentioning how the service manager Josh remained professional during a difficult situation, and another praising a staff member named Steve for his knowledgeable and friendly service. Customers also shared positive experiences like easy service processes and fast repairs, such as a nail being pulled out and patched at no charge.
I want to share that our experience getting new tires was seamless and easy and I attribute this to Andrew, front desk attendant! He was magnificent and I hope that Tire Discounters knows how extremely talented and professional he is with his job. He calmly walked us thru our options, explained and answered all of my random questions and handled the continuous phone ringing, line of customers and questions from the shop with no frustration - just multitracked and calmly helped everyone! He is a treasure to your organization!!
I am so happy!!! Firestone on South State Street said my flat tire needed to be replaced instead of patched, and that I should buy 2 new tires (cause you shouldn't buy 1). I took it here for a second opinion and they said my tire had a lot of tread left on it and it was an easy repair. They fixed it in a few minutes! They saved me $1k! I like their honesty and I will come here for my tires!
Andrew B. was attentive when I first called the shop. He took the time to explain what availability he had to fix my tire giving me options that worked for the both of us. When I called back to see if he could see me sooner, he not only could but he was honest and transparent about how much time he would need.
Very personable when writing up the invoice at checkout and all around made me feel like a valuable customer and not just a number. Thanks Andrew, for being patient, kind and personable. You stand out above the rest.