I don’t usually leave bad reviews, but after spending over $270 out of pocket and receiving zero accountability for a clear mistake, I feel the need to share my experience.
I had my eye exam here two years ago and decided to return, only to find it’s now under new ownership. During the exam, I was asked twice which brand of contacts I wear, since they don’t carry them in-house. I gave the same brand I’ve always worn — the exact ones I got from this location previously and the Doc said it was fine and they could order them for me.
I paid for both the exam and the contacts. When I picked them up, I realized at home they were the wrong ones. I called immediately... read full review
May 2024
UNPROFESSIONAL AND DOESN'T ACCEPT CARESOURCE OR MOLINA INSURANCE. I called to get appointments made for my children and they have Care source and Molina insurance. They said that they stoped accepting these insurances. I proceed to ask if they knew any other place that would accept them, I was told all stop accepting about the same time they did. So what is the point of having insurance no one's will accept but a select few? Oh and when they answered they thought I was a co worker that was still messing with her, you have all this time goofing off, instead of helping kids or people that need this service offered. You would have more business if you guys accepted... read full review
January 2022
Dr Montavon helped us when he didn’t have to. We are very thankful for him today and greatly appreciate him.
I don’t usually leave bad reviews, but after spending over $270 out of pocket and receiving zero accountability for a clear mistake, I feel the need to share my experience. I had my eye exam here two years ago and decided to return, only to find it’s now under new ownership. During the exam, I was asked twice which brand of contacts I wear, since they don’t carry them in-house. I gave the same brand I’ve always worn — the exact ones I got from this location previously and the Doc said it was fine and they could order them for me. I paid for both the exam and the contacts. When I picked them up, I realized at home they were the wrong ones. I called immediately... read full review
UNPROFESSIONAL AND DOESN'T ACCEPT CARESOURCE OR MOLINA INSURANCE. I called to get appointments made for my children and they have Care source and Molina insurance. They said that they stoped accepting these insurances. I proceed to ask if they knew any other place that would accept them, I was told all stop accepting about the same time they did. So what is the point of having insurance no one's will accept but a select few? Oh and when they answered they thought I was a co worker that was still messing with her, you have all this time goofing off, instead of helping kids or people that need this service offered. You would have more business if you guys accepted... read full review
Dr Montavon helped us when he didn’t have to. We are very thankful for him today and greatly appreciate him.