Chester Eye Center offers a welcoming environment for eye care, with locations in Chillicothe and Waverly. Patients appreciate the thorough and quick eye exams, with friendly and helpful staff who address concerns effectively. Many reviews highlight the efficient service, where appointments start on time, and tests are comfortable. The center accommodates various insurances, including Medicaid. While some experiences noted occasional rudeness and HIPAA concerns, most reviews focus on positive interactions, especially in the glasses selection process, where staff go above and beyond. The center also provides excellent customer service for unexpected issues, such as frame repairs, making it a reliable choice for eye care needs.
I’ve visited the Chillicothe location in the past (years ago). I knew I needed an eye exam asap because of some issues I’m having… I now live in Waverly and I had no idea they had a Waverly location! I was in and out very quickly but I felt the exam was thorough. My concerns were addressed, the tests were all comfortable and stress free. All of the staff were friendly and helpful. The environment encourages ongoing care. I’d recommend friends and family to visit for eye care needs. They accept many insurances including Medicaid. Overall it was a pain free and quick experience. My appointment was right on time and by time I finished my forms, they were ready for… read full review
Jul 2023
5.0★★★★★
I’ve had two great experiences with this eye center, once for my child and once for myself. Both only for picking out glasses, so I can only speak to that service.In one situation the person taking care of me went above and beyond to accommodate an unusual request/need. I’m incredibly grateful. Thank you!
