About Mercy Health - Waterville Primary Care
Mercy Health - Waterville Primary Care is highly praised for its caring and professional staff. Patients appreciate how providers like Dr. Dickman listen carefully to their concerns and work collaboratively to find the best solutions for their health issues. Dr. Mburu is recognized for her knowledge, kindness, and thorough communication, often coordinating care between specialists for complex chronic illnesses. Dr. Barnes is considered a caring and attentive doctor who takes time to understand patients' needs. The clinic’s walk-in service is convenient and efficient, with short wait times and friendly, understanding staff. Patients note that the team, including medical assistants and nurse practitioners, are very caring, organized, and respectful. They provide timely care, conduct necessary tests, and explain treatment plans clearly. Overall, the facility is viewed as a well-organized, friendly, and effective place for both urgent and ongoing health needs, with many patients feeling confident in the quality of care they receive.
I have come to mercy only because Dr Barnes is there. I like that he is thorough and gets to know his patience. I was a patient of his before. And he knows me and he knows my history very well and still remembers it now that I have returned there to see him and I had not had my records transferred yet and he still knows me and knows what I did for a living and everything about my health. And past heath history, i had stayed at Delta. And should have followed Dr Barnes sooner. I give Dr Barnes 5 stars
Dr. Mburu is exceptional! She is knowledgeable, professional, and kind. She goes above and beyond to provide patient centered care, and she is great at coordinating care between multiple specialists to treat complex chronic illnesses. She listens to me, asks relevant questions, includes me in my plan of care, and explains thoroughly and succinctly. I highly recommend her as a PCP!
Dr Barnes is, in my opinion, a very good Doctor who seems to really care about his patients. He is the best pcp I have had. And may I add I’ve been on this planet for quite a while!!