Reviews

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  • Gay Eyerman
    Jun 2026

    Fast service. Professional nurse and doc. Very impressed! Been going here for years.

  • Natasha cooper
    Jun 2026

    My visit is not over yet. However, it was really strange talking to the lady on the computer screen.

  • Brighid Ivanick
    Jun 2026

    The virtual medical assistant is the strangest experience I’ve had at any medical establishment. Not useful, actually a hindrance to the check in process

  • Brittney Wilson
    May 2026

    Karen and Zina were absolutely wonderful!

  • Haddasah Williamson
    Oct 2025

    Their great

  • Cashe Arrielle
    Oct 2025

    Thanks Julie & Judy

  • Black and Blue
    Sep 2025

    Title: Harassment Over a False Bill

    I have been receiving repeated text messages for several months from Walk In Urgent Care claiming that I owe a balance of $102.69 under an account number that does not belong to me.

    I have never received care at this facility.

    The only connection they seem to have is my phone number, which was likely entered in error or tied to the wrong person.

    Despite calling them to explain this, the messages have continued for 2–3 months, always repeating the same “final notice” and threatening collections within 7 days - yet no real action has been taken.

    A legitimate provider or billing department would have sent proper written validation or stopped contacting me once notified they had the wrong individual.

    This feels like either sloppy billing practices or harassment of the wrong person, and it is extremely frustrating. I have since filed a complaint with the Attorney General’s office because the issue has not been resolved.

    Advice to others: If you receive billing messages from this urgent care, be cautious. Do not pay unless they can provide proper proof tied to you. Always request validation in writing.

  • Iris Luna
    Sep 2025

    I feel like with my information being exploited in the room that there's got to be a Hippa violation going on. Also, she can't be understood everything she said to me I didn't understand. Se was telling me to do things with my phone that can't be done like turn the brightness up and it was up all the way and when I told her that she rolled her eyes which I thought was very disrespectful, it was like she didn't want to help.

  • Jasmine Hunter
    Aug 2025

    This place is awesome they are very professional friendly and knowledgeable thanks for the best experience I every had at an urgent care.

  • Joseph Lassiter
    Aug 2025

    This is absolutely terrible! Very strange and hard to be personal with a room people. M.A. Karen was absolutely GREAT!

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Walk In Urgent Care

13916 Cedar Rd, University Heights

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Hours

Monday: 8AM - 8PMTuesday: 8AM - 8PMWednesday: 8AM - 8PMThursday: 8AM - 8PMFriday: 8AM - 8PMSaturday: 10AM - 6PMSunday: 10AM - 6PM