My father has been having serious stomach issues, and his doctor from Akron general said to get an X-ray so they can figure out what's going on, so he came here and had an X-ray done on April 17 2024 and now it's been 5 days since then and the doctor from Akron general hospital still hasn't gotten the X-ray from here
Amanda Ferguson
Feb 2024
The nurses here are rude, talk about other patients and don’t think you can hear them. I’ve reported those nurses to the board!! Will never go to this place ever again. If you can’t be nice DO NOT BE A NURSE!!!!
Maylene Madick
Jan 2024
Everyone was exceptionally helpful and knowledgeable for my comfort
Emma Schroeter
Sep 2023
Good luck trying to make an appt unless it's for a yearly physical. They don't have time to address any concerns. The only answer they ever have is to go to the ER for literally everything. They will not write a script until they rake you for every dime they can get out of you
Destiny Eblen
Aug 2023
Short Wait times, kind staff and we were in and out within an hour. Nothing but good things to say!
Christina Keenan
Aug 2023
*Overbooked Drs*Some of my Dr's have transferred out or quit this location. I don't know what the underlying issues are, but there is definitely a problem there. Don't expect to be seen unless it's 6 months away if you want to see your Dr instead of a Nurse. I've never once been able to get in when I've had an infection that requires antibiotics (to see a Nurse or a Dr) They simply told me they had no appointments for 10 -14 days etc. This happened to me 3 or 4 times. I had to go to stat care. Stat care costs $50 instead of the $25 that I would have paid to go there. Save yourself a headache and find a primary care at a different location or follow your Dr if you can (If you like them) when they leave.
Jessica Hill
Jul 2023
Had to go because I had a urinary tract infection and my doctors didn't give me the right medicine antibiotics thank you for all the help
Ryan Sword
Jul 2023
Billing department is horrible. Went for an X-ray in February. Insurance covered the entire bill. They sent 4 bills in 4 months. I called every time and talked to 4 different representatives and sent them proof of payment. Each time they said they received it, but could not provide a proof of payment because it will take billing "a week or two to process". Then next month I would receive another bill. It is the end of June and still fighting with them to reconcile. Don't waste your time here. Too many other places to receive medical treatment.
John Pugh
Jul 2023
Experience is generally fine, but why do you put a computer monitor in front of your receptionist's faces? People standing here waiting to check in, nobody noticing them.
Deborah Crouser
Jun 2023
I chose Dr Sylvie because she got good reviews. Waited 6 months to get an appointment. I guess she is ok…IF YOU ARE RICH. They have absolutely no concern about the cost to their patients. They preformed several totally unnecessary procedures that turned a visit that would have been covered 100% by my insurance to one that insurance does not cover and now I’m stuck with a huge bill. Several attempts by me to get it corrected by the practice were met by total indifference. AND they want me to go for all these preventative procedures and want to see me back in 6 months, which my insurance will not cover. I told them I am retired and cannot afford all this. Again, met by complete indifference. I am HEALTHY!!! My conditions have been perfectly controlled for decades by medication. So why should I have to go back every 6 months!? It’s just a money grab.UPDATE: 6/5/23 Their response said they would like to address my concerns and for me to contact them. Their response was to send me a certified letter offering me financing for a bill that I shouldn’t have gotten.
Jeff
My father has been having serious stomach issues, and his doctor from Akron general said to get an X-ray so they can figure out what's going on, so he came here and had an X-ray done on April 17 2024 and now it's been 5 days since then and the doctor from Akron general hospital still hasn't gotten the X-ray from here
Amanda Ferguson
The nurses here are rude, talk about other patients and don’t think you can hear them. I’ve reported those nurses to the board!! Will never go to this place ever again. If you can’t be nice DO NOT BE A NURSE!!!!
Maylene Madick
Everyone was exceptionally helpful and knowledgeable for my comfort
Emma Schroeter
Good luck trying to make an appt unless it's for a yearly physical. They don't have time to address any concerns. The only answer they ever have is to go to the ER for literally everything. They will not write a script until they rake you for every dime they can get out of you
Destiny Eblen
Short Wait times, kind staff and we were in and out within an hour. Nothing but good things to say!
Christina Keenan
*Overbooked Drs*Some of my Dr's have transferred out or quit this location. I don't know what the underlying issues are, but there is definitely a problem there. Don't expect to be seen unless it's 6 months away if you want to see your Dr instead of a Nurse. I've never once been able to get in when I've had an infection that requires antibiotics (to see a Nurse or a Dr) They simply told me they had no appointments for 10 -14 days etc. This happened to me 3 or 4 times. I had to go to stat care. Stat care costs $50 instead of the $25 that I would have paid to go there. Save yourself a headache and find a primary care at a different location or follow your Dr if you can (If you like them) when they leave.
Jessica Hill
Had to go because I had a urinary tract infection and my doctors didn't give me the right medicine antibiotics thank you for all the help
Ryan Sword
Billing department is horrible. Went for an X-ray in February. Insurance covered the entire bill. They sent 4 bills in 4 months. I called every time and talked to 4 different representatives and sent them proof of payment. Each time they said they received it, but could not provide a proof of payment because it will take billing "a week or two to process". Then next month I would receive another bill. It is the end of June and still fighting with them to reconcile. Don't waste your time here. Too many other places to receive medical treatment.
John Pugh
Experience is generally fine, but why do you put a computer monitor in front of your receptionist's faces? People standing here waiting to check in, nobody noticing them.
Deborah Crouser
I chose Dr Sylvie because she got good reviews. Waited 6 months to get an appointment. I guess she is ok…IF YOU ARE RICH. They have absolutely no concern about the cost to their patients. They preformed several totally unnecessary procedures that turned a visit that would have been covered 100% by my insurance to one that insurance does not cover and now I’m stuck with a huge bill. Several attempts by me to get it corrected by the practice were met by total indifference. AND they want me to go for all these preventative procedures and want to see me back in 6 months, which my insurance will not cover. I told them I am retired and cannot afford all this. Again, met by complete indifference. I am HEALTHY!!! My conditions have been perfectly controlled for decades by medication. So why should I have to go back every 6 months!? It’s just a money grab.UPDATE: 6/5/23 Their response said they would like to address my concerns and for me to contact them. Their response was to send me a certified letter offering me financing for a bill that I shouldn’t have gotten.