Empire Today - Cleveland, OH

Empire Today in Cleveland, OH offers a convenient way to purchase new flooring without the need to shop in stores. They provide a wide selection of quality, name-brand products, including carpet, hardwood, laminate, vinyl, and tile, serving both residential and business customers. Many customers appreciate the signature Shop-at-Home Convenience and Next-Day Professional Installation on in-stock items. The professionalism of the installers stood out, with teams working hard and addressing customer requests. Overall, customers report an excellent experience, highlighting friendly and knowledgeable staff who assist in making flooring selections. The attention to detail and quality of service has led many to recommend Empire Today to friends and family for future flooring needs.

Customers have praised the helpfulness and professionalism of the staff, with Yolanda Hill, a flooring consultant, being mentioned as amazing, patient, and detailed in her assistance. Husam Mahmoud was efficient in measuring rooms, inspecting floors, and presenting options, while Sam demonstrated great knowledge of flooring samples and handled tough questions well, leading to satisfied carpet purchases. Customers also appreciated the prompt and friendly service, with installers completing jobs quickly and accurately—such as one technician finishing a floor in five hours, impressing the homeowner's family. Overall, Empire Today is seen as a reliable choice for hard flooring, with many customers sharing positive experiences and high satisfaction.