About Empire Today - Cleveland, OH
Empire Today in Cleveland, OH offers a convenient way to purchase new flooring without the need to shop in stores. They provide a wide selection of quality, name-brand products, including carpet, hardwood, laminate, vinyl, and tile, serving both residential and business customers. Many customers appreciate the signature Shop-at-Home Convenience and Next-Day Professional Installation on in-stock items. The professionalism of the installers stood out, with teams working hard and addressing customer requests. Overall, customers report an excellent experience, highlighting friendly and knowledgeable staff who assist in making flooring selections. The attention to detail and quality of service has led many to recommend Empire Today to friends and family for future flooring needs. Customers have praised the helpfulness and professionalism of the staff, with Yolanda Hill, a flooring consultant, being mentioned as amazing, patient, and detailed in her assistance. Husam Mahmoud was efficient in measuring rooms, inspecting floors, and presenting options, while Sam demonstrated great knowledge of flooring samples and handled tough questions well, leading to satisfied carpet purchases. Customers also appreciated the prompt and friendly service, with installers completing jobs quickly and accurately—such as one technician finishing a floor in five hours, impressing the homeowner's family. Overall, Empire Today is seen as a reliable choice for hard flooring, with many customers sharing positive experiences and high satisfaction.
My rep Johnathan was awesome! He was early part of the window so we had a chance to speak throughly. He was informative & knowledgable about all products. He paid attention to know my style and taste which went a long way with me! I look forward to working with Empire!
This is our second time dealing with Yolanda. We find her knowledgeable and easy to work with. I would do it again if I had something else that needed new flooring, but I think I’m good. Thanks Yolanda!
Will from Empire came out went over the vinyl flooring options and carpet options we were looking for. He had many samples and helped us make our decision for new flooring. Very informative and went over the warranties. We felt he was honest, knowledgeable and helped with our decision.