About Optical Arts Inc
Optical Arts Inc., founded in Toledo, Ohio by Lester Diefenthaler in 1962 and currently owned by his daughter Mary for over 30 years, takes a unique artistic approach to eye wear. Known for their problem-solving skills, they specialize in creating individualized eye wear for complex prescriptions while enhancing the cosmetic appearance of each client. A customer's first experience at Optical Arts involves dedicated time and attention throughout the entire process, from the exam to selecting frames, adjusting them for a perfect fit, and getting accustomed to new lenses. The staff is praised for their excellent service, with a friendly atmosphere that makes customers feel valued as part of a family. Valerie, in particular, is noted for helping customers find the perfect pair of eyewear, including assisting families with specific needs like finding goggles that fit inside a helmet. What stands out about Optical Arts is their exceptional measurement process, providing a satisfying experience that goes beyond standard service, even for customers with a long history of wearing glasses. They have a huge selection of frames, including options for petite faces. Overall, Optical Arts Inc. offers high-quality eye wear with a strong focus on customer care, making it a fantastic place for anyone looking for eyewear, safety glasses, or contacts.
We were greeted with smiling faces. We found that quite refreshing. They have HUGE selection of frames, even petite for small faces like mine. Best customer service for eyewear needs!
Best experience! Great selection! Fantastic customer service during my eyeglass selection and follow up call just to see how I’m liking my new glasses, fit, etc. Will definitely be where I go from now on.
Personal customer service - unique selection - comfortable environment - great location🤓