About Mercy Health - Woodley Sleep Center
Reviews for Mercy Health - Woodley Sleep Center
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
Mercy Health - Woodley Sleep Center is a clean and professional facility with attentive staff who strive to make patients comfortable during their sleep studies. The technicians are friendly, caring, and dedicated to ensuring patients are prepared and have what they need. Many reviewers praise the excellent customer service, teamwork, and follow-up that help create a positive experience. However, some concerns were raised about the comfort and warmth of the rooms, with one patient describing a very cold environment that made them ill and felt prejudiced. This patient also experienced issues with blankets and refreshments, which affected their overall experience negatively. Despite this, a different shift of staff was noted to be much more welcoming and helpful, making up for the initial experience. Patients appreciate the clarity about the testing process, even though the wires can be uncomfortable. Overall, the clinic is recognized for its professionalism, cleanliness, and caring staff, but attention to patient comfort and warmth could improve the experience.
UPDATE :This place came off to me as being prejudice, they allowed me to freeze for hours and all night. I kindly asked for blankets and was refused up until 1035 pm. I inquired about the courtesy snacks or drinks that they told me over the phone they provide and they lied and told me that they don't do that anymore because of covid yet others came out the room to get pops and jell-o's out of the refrigerator but they didn't want to offer me anything to drink. They didn't even welcomed me to anything they wouldn't even give me blankets I had to sleep with my coat on it wasn't until they realized I wouldn't fall asleep because I was so cold that they brought me one thin...read full review
I’m about to get a second sleep study and sure hope my bill isn’t like some people are claiming although that’s on them for not checking with their insurance company. Anyhow this clinic is clean, staff is amazing, and they follow up and make sure you have what you need… and, it’s not an easy test if you’re not used to wires, but that’s to be expected and you will eventually sleep enough they can track what’s happening. Thank you Woodley clinic! Looking forward to resolving the issue with my sleep once and for all!
I wish I could give 10 stars☺️From scheduling to getting prepared for the sleep study everyone was great! Best customer service I’ve had in a long time! Keep up your excellent work ethic & teamwork 💯❤️