About Master & Sylvania Driving School
Master & Sylvania Driving School has received mixed reviews from customers. Some appreciate the helpful and friendly staff, noting that their brother completed classes and driving in a reasonable amount of time. One reviewer highlighted that the staff was patient and accommodating, and they would recommend the school. The school also made efforts to reach out, apologize, and improve after issues arose. However, other reviews point out significant problems with scheduling and communication. Customers reported frequent changes to class dates, delays in completing the driving portion, and a lack of clear timelines. One reviewer expressed frustration over waiting for a month without a firm schedule, though acknowledged that the school eventually became more communicative and tried to make things right. On the negative side, some reviews describe unprofessional behavior and poor treatment by staff. There are reports of rude attitude, shouting, and disrespectful conduct during classes and interactions. One customer recounted a stressful experience involving unprofessional behavior, false statements, and being asked to leave a class unfairly. This reviewer strongly advised against wasting time with the school due to the rude and unprofessional behavior observed. Overall, while some find the staff helpful and the process manageable, others warn about poor communication, scheduling issues, and unprofessional conduct, suggesting potential customers should consider these factors before choosing Master & Sylvania Driving School.
Please read the reviews before you decide to use this school. Nothing but issues with the class dates and them changing them because instructors kept calling off. We showed up for one class to be asked oh you're here for class? It was cancelled, we forgot to call you. Then they ran us to get a class rescheduled. Now we have been waiting for a month to get the driving part done only to be told "You're on the list" with no time frame that we will get finished. Its been very frustrating.Update -They have been communicative and helpful and have reached out to apologize and make things right. I do appreciate their effort in making things right and moving forward...read full review
my brother was done with classes & driving in a reasonable amount of time. the staff was very helpful & patient. would definitely recommend
The office staff was very helpful, and every time I called they were prompt with answers and polite.