About Master & Sylvania Driving School
Master & Sylvania Driving School has received mixed reviews from customers. Some appreciate the helpful and friendly staff, noting that their brother completed classes and driving in a reasonable amount of time. One reviewer highlighted that the staff was patient and accommodating, and they would recommend the school. The school also made efforts to reach out, apologize, and improve after issues arose. However, other reviews point out significant problems with scheduling and communication. Customers reported frequent changes to class dates, delays in completing the driving portion, and a lack of clear timelines. One reviewer expressed frustration over waiting for a month without a firm schedule, though acknowledged that the school eventually became more communicative and tried to make things right. On the negative side, some reviews describe unprofessional behavior and poor treatment by staff. There are reports of rude attitude, shouting, and disrespectful conduct during classes and interactions. One customer recounted a stressful experience involving unprofessional behavior, false statements, and being asked to leave a class unfairly. This reviewer strongly advised against wasting time with the school due to the rude and unprofessional behavior observed. Overall, while some find the staff helpful and the process manageable, others warn about poor communication, scheduling issues, and unprofessional conduct, suggesting potential customers should consider these factors before choosing Master & Sylvania Driving School.
Second attempt trying to participate in this company’s remedial course after being turned away for “not having enough people to continue with the class”. Finally sitting in a class of 6 people, we were all strongly instructed to participate and be interactive in the class to help the day go by faster. While the class was asking the instructor to explain one of the lessons that was going to be on the exam (since we were there to fully understand and take away something from the course) a lady (was denied several times to what her name was) who had been extremely full of attitude from the start had rushed out of a side room, and tried to make the whole class leave in a screaming manner. After the whole class was confused and taken by shock - a 41 year old man spoke up, who was there after working a 12 hour overnight shift was demanded to leave. Next, after not saying a word I was then demanded to leave because I “looked like I had an attitude” meanwhile we were being screamed at and I wasn’t saying anything in the first place. Also a man who previously had taken the course came in to have his certificate fixed since it was filled out wrong and couldn’t move further in his DL process with the BMV. The instructor was rude on top of lying to the man about the woman not being there to fix it, on top of him saying it wasn’t their fault - it was his. Flat out lie, she was there and completely not his fault in anyway. I am in complete shock and extremely enraged after this being the second time trying to complete this course. As a mother of two, obviously without a license, this isn’t the easiest task to arrange. Do NOT waste your time on this company for they are extremely rude and unprofessional. I have never seen anything like this. Never in my life have I been shouted at and treated with such delusional disrespect. I will be reporting this company further for its disgusting behavior. I hope no one has to experience anything like this in the future.