I entered into a six-month rental agreement with Enterprise Rent-A-Car, and unfortunately, the company has failed to honor the terms of that contract. Not only was the agreement not upheld, but I was also charged significantly more than what was agreed upon — totaling over $3,700 in unauthorized or excessive charges.
Despite multiple attempts to contact your team through messages and formal inquiries, I have received no meaningful response. My case has been completely ignored, with no effort made to address or resolve this serious issue.
This lack of communication and failure to act is unacceptable. If this matter is not handled... read full review
February 2026
Hi, my son rented a car from them. rental agreement was fix monthly cost with no miles limit or charge, but after returning the car, they used his credit card and charged him 3,733.29 $ for miles. They are not returning his requests and not refunding the extra wrong charge for the miles. Terrible attitude, no communication, and no refund ! Will never do business with them again !
I entered into a six-month rental agreement with Enterprise Rent-A-Car, and unfortunately, the company has failed to honor the terms of that contract. Not only was the agreement not upheld, but I was also charged significantly more than what was agreed upon — totaling over $3,700 in unauthorized or excessive charges.
Despite multiple attempts to contact your team through messages and formal inquiries, I have received no meaningful response. My case has been completely ignored, with no effort made to address or resolve this serious issue.
This lack of communication and failure to act is unacceptable. If this matter is not handled... read full review
Hi, my son rented a car from them. rental agreement was fix monthly cost with no miles limit or charge, but after returning the car, they used his credit card and charged him 3,733.29 $ for miles. They are not returning his requests and not refunding the extra wrong charge for the miles. Terrible attitude, no communication, and no refund ! Will never do business with them again !