About Charak Center for Health and Wellness
Charak Center for Health and Wellness offers a variety of behavioral health services, including mental health diagnosis and treatment, addiction treatment, therapy, case management, TMS treatment, and Spravato treatment. With five locations in Northeast Ohio—Elyria, Garfield Heights, Medina, Mentor, and Stow—the center focuses on guiding individuals seeking support and hope on their journey to recovery. The staff is known for their caring and compassionate approach. In particular, Sue in the front office has been praised for her kindness, dedication, and thoughtfulness, consistently accommodating appointment requests and making patients feel welcome. Many patients have appreciated the clinical team’s excellence and kindness, highlighting the importance of mutual respect in the therapeutic process. The Stow location has been recognized for its friendly and caring staff, including Sudha and Kelsey, who help ensure smooth operations in the front office. The center emphasizes that seeking help is a crucial step toward addressing challenges before they become overwhelming. Many patients have noted significant improvements in their mental health since receiving care here. Patients also commend the staff, especially Sue, for their helpfulness and dedication, even when the phone lines are busy or they have questions about paperwork. Overall, Charak Center strives to provide supportive, compassionate care to those in need.
my experience with the stow location is great rita works with you she is out going and will go out her way to make you achieve your goal i work with a team and they all are good to me and i love this place great place in stow
The 5 stars are for Sue. She is the only person there, the phone is off of the hook, and she does her absolute best to take care of the people who are physically there. She's been with these guys for at least 10 years, so she deserves a big raise or even a bonus for putting 100% of herself into her work. She deserves a lunch break! Ranjan you need to take care of her, make sure she is appreciated for all of her hard work. I've watched people come and go out of this office and you should appreciate those who stay with you and do a great job. Thank you Sue!!!- long time patient.
I would like to thank Sue, in the front office, she has been so helpful to me. I live over an hour away and she's always been there for me. She'll answer all the questions for you, help you out if you need assistance with paperwork, just an absolute gem she is. Thank you for having caring staff.