8AM - 6PM
34194 Aurora Rd Ste 251, Solon9AM - 5PM
2000 Auburn Dr #200, Beachwood“Gwen has been absolutely amazing throughout the entire mortgage process! We had a very tight timeline — we found a house we loved but didn’t even have a preapproval yet. Gwen went above and beyond, providing us with a preapproval letter within hours, even after normal working hours.
During the loan process, we ran into some issues transferring funds between banks, but Gwen guided us through everything professionally and was always available. She handled every unexpected request with ease.
Our closing timeline was less than three weeks, yet Gwen carefully reviewed every document and made sure everything stayed on track. Without her, we definitely wouldn’t have closed on time and might have lost our earnest money.
Her background in title work was also a huge plus — she explained what to expect on closing day and what documents we’d receive afterward. Gwen is knowledgeable, responsive, and truly one of the most professional people I’ve ever worked with. I can’t imagine anyone more qualified or dedicated! Highly recommend!“
9AM - 5PM
20515 Shaker Blvd, Shaker Heights“Wonderful support & amicable experience helps to complete the journey smoothly ??“
Mortgage Brokers
Mortgage Brokers
Mortgage Brokers
“Working with Highlands Management Service was, yet another satisfying experience. That is the reason I have used their services twice and certainly will again if the opportunity arises. They expeditiously got the job done as agreed.Phone calls/texts were answered in a timely manner. I was kept abreast of each step and given updates as to the status of my request.These people are efficient, courteous, business minded, and knowledgeable.Can’t beat that for a business partner!“