2nd house using Empire for replacement windows. Excellent service from the representative that visited and quoted as well as an absolutely amazing install team. I highly recommend!
October 2025
Extremely professional with outstanding customer service. From the very first meeting for the initial quote, we were guided through every step of the process. The team came to our home, measured all the windows, and clearly explained all of our options. Once the windows arrived, they promptly scheduled an installation appointment. The team showed up on time and replaced all three windows efficiently and cleanly—leaving absolutely no mess behind. They were courteous, communicative, and highly professional throughout.
September 2025
We are so happy with our new windows and the patio slider. The installation crew was so efficient, like a well oiled machine, very personable, they obviously take pride in their work, it certainly showed. We should have done this long ago! They also cleaned up thoroughly. And the widows are so easy to open and shut, good quality, so much better than our old ones. Just a pleasant experience from start to finish! Thank you Mike and coworker, thank you also to Mike our point of purchase expert!
2nd house using Empire for replacement windows. Excellent service from the representative that visited and quoted as well as an absolutely amazing install team. I highly recommend!
Extremely professional with outstanding customer service. From the very first meeting for the initial quote, we were guided through every step of the process. The team came to our home, measured all the windows, and clearly explained all of our options.
Once the windows arrived, they promptly scheduled an installation appointment. The team showed up on time and replaced all three windows efficiently and cleanly—leaving absolutely no mess behind. They were courteous, communicative, and highly professional throughout.
We are so happy with our new windows and the patio slider. The installation crew was so efficient, like a well oiled machine, very personable, they obviously take pride in their work, it certainly showed. We should have done this long ago! They also cleaned up thoroughly. And the widows are so easy to open and shut, good quality, so much better than our old ones. Just a pleasant experience from start to finish! Thank you Mike and coworker, thank you also to Mike our point of purchase expert!