About Salon Lofts Shaker Heights
Salon Lofts Shaker Heights offers a wonderful experience with skilled professionals. Customers praise the exceptional service, with stylists like Teresa and Lakeisha bringing years of experience and expertise to hair styling, manicures, and special occasions like weddings. Lakeisha is noted for her professionalism and attention to detail, ensuring clients' visions are realized. The atmosphere is stylish and elegant, making clients feel rejuvenated. Many recommend the salon for its high-quality services, including hair coloring, manicures, and more.
I had two completely different experiences at this salon, and I feel like it’s important to share both.
The woman in Loft 5 was very unprofessional. She rolled her eyes, had no manners, and her attitude made the environment uncomfortable. Customer service goes a long way, and unfortunately, this was not a good experience at all.
On the other hand, the nail tech in Loft 2 was amazing. She was polite, patient, and made me feel completely comfortable the entire time. You can tell she truly cares about her work, and she did an excellent job on my nails. I would definitely recommend booking with her if you’re coming here.
Overall, I’d...read full review
While the lofts are aesthetically pleasing, they are very drafty. So much cold air comes in, especially since my nail tech’s loft is close to the door. Additionally, the sink in the loft has not been working for the past few months. I’m quite positive she’s reached out to management about the issue many times already, so the fact that it only just recently got resolved is ridiculous.
I love Emia in loft 7. She’s a true master stylist. Attentive, patient friendly and supportive in hair care journey and styling. Always available and offers hair subscriptions to save money but worth the cost and time. Great with bridal hair too!