Mr. Rooter Plumbing of Toledo

Dec 2023

I had a plumbing emergency as the sump pump float would not rise completely. My usual plumber was unavailable until next week. But, with a finished basement an emergency call was necessary. Two plumbers arrived promptly and the sump pump and check valve needed to replaced. A new sump pump was on the truck, but the new check valve had to be purchased from Home Depot. When the check valve was replaced it was a geyser going off with water shooting upward all over the utility room. The geyser ruined two spare ceiling tiles that were stored along side of the washer. I had to supply rags for the clean up. However, after the two employees left I still had to clean up because...read full review

Jul 2023

I would give zero stars if possible. Had a water leak on my water main to the house under the brick porch. Got a few different quotes, between $3500-$4500. Mr. Rooter quoted $7,000!?!?!? OUTRAGEOUS!! They try to sell you on financing to "help you out." I, fortunately, did not go with them, but I got a much better company that did not have to bust up the sidewalk to run the water line like Mr. Rooter said they would have to do ( part of the $7,000 quote). Do NOT use this company. They will rip you off. I used Alternative Plumbing. Much better price. They used a directional boring machine to run the line. Started at 8 am, done by 1 pm. Professional, friendly, and affordable....read full review

Nov 2022

Phone service was excellent. Appreciate the e-mail updates when a technician was assigned and on the way. Despite being a busy holiday time they were able to get out quickly for our emergency situation. The only downside was that the first truck on-site was not equipped to handle our particular situation, so we had to wait for a second truck to be dispatched. The wait time for that was once again quicker than expected and once on-site that technician understood the problem and resolved it.