We recently had carpet installed by Carpets by Otto. It was a project we kept putting off because we thought it would be so much work for us. In reality, the whole process was very easy! From our salesman Scott who explained the whole process, and especially the two installers Ryan and Ryan. They carpeted three bedrooms upstairs along with the hallway and steps AND moved all the furniture and finished in ONE day. They did an awesome job and we love the carpet! Thanks so much!!
Kristina Gibson
Mar 2026
I cannot say enough good things about our experience with this team. Initially we sought carpets by Otto simply because they are contracted out through Costco. After our experience, I will always look to them for any flooring needs. Our initial salesman left the team the day before our appointment for measurements. Scott S. Jumped right in and saved us! He managed to come out the next day, maintaining our original appointment, and was highly professional. Scott’s decades of experience were notable in everything he did for us. I chose a neutral plaid for our stairs and second floor lading. It never even crossed my mind how important the installation is for patterned carpet. Straight lines are kind of a big deal. You are at the mercy of your crew. Ryan was unbelievable! His skill and his attention to detail are unparalleled. It was refreshing to meet someone who takes pride in their work and attention to detail. I cannot adequately emphasize how wonderful these two were to work with. I HIGHLY recommend requesting these two for your flooring needs. They are the best at what they do and I am so thankful I found them by luck! You should find them by choice! Here is a picture of our stair runner and upstairs landing. Note those beautiful crisp lines!
Karen Henry
Jan 2026
We love our new carpet. We had a great experience working with them, both with sales and the installer, both did a great job, we would definitely recommend them to friends and family.
Geary Belzung
Dec 2025
Scott the sales manager was great to work with! He listened to exactly what our needs were and lead us to the best flooring product. Shane who installed the floor was also great! His communication was exceptional and his team started and finished on time. I would highly recommend Carpets by Otto for any flooring project!
Jessica Brutlag
Dec 2025
Scot S really set me up with the best choices and service. Vey happy with the finished product at my business. Thank you Scot and Carpets by Otto!
Lawrence “larryK” King
Sep 2025
Kelly at Carpets by Otto was a pleasure to work with. She guided us through the selection process with great knowledge and patience, and her recommendations were spot-on. The flooring turned out beautifully, and the whole experience was smooth and stress-free. Highly recommend!
Melissa Bucher
Aug 2025
We had a wonderful experience working with Taylor for both carpet and Revwood laminate flooring. She worked with us for as long as we needed to find the perfect color for our home. She even dropped off additional samples to our house to help us make the right decision. Installation for both the carpet and Revwood went seamlessly and we are very happy with our decision to buy from Carpets by Otto!
JIM EARL
Jul 2025
i needed carpet for my man cave ,and I was very happy with the service and price from my sales specialist RC Counterman I will refer oyher his way JIM EARL
jimmie green
Jun 2025
We went to other places looking for my vision and Amy at Carpets by Otto was AMAZING, she was beyond knowledgeable of the carpet. She gave us the step by step process on what to expect, she was nice and sweet. After her we got the basement measured, then THEM GUYS(Dan and his partner) pulled up and knocked out our carpet in 2 days, if they had a bigger truck, it would've been done in 1. Had to tip them because of the great service provded. I would recommend this company to everybody!!!
Scott Ebbert
Jun 2025
Great products. Really great service and installation!
Jean
We recently had carpet installed by Carpets by Otto. It was a project we kept putting off because we thought it would be so much work for us. In reality, the whole process was very easy! From our salesman Scott who explained the whole process, and especially the two installers Ryan and Ryan. They carpeted three bedrooms upstairs along with the hallway and steps AND moved all the furniture and finished in ONE day. They did an awesome job and we love the carpet! Thanks so much!!
Kristina Gibson
I cannot say enough good things about our experience with this team. Initially we sought carpets by Otto simply because they are contracted out through Costco. After our experience, I will always look to them for any flooring needs.
Our initial salesman left the team the day before our appointment for measurements. Scott S. Jumped right in and saved us! He managed to come out the next day, maintaining our original appointment, and was highly professional. Scott’s decades of experience were notable in everything he did for us.
I chose a neutral plaid for our stairs and second floor lading. It never even crossed my mind how important the installation is for patterned carpet. Straight lines are kind of a big deal. You are at the mercy of your crew.
Ryan was unbelievable! His skill and his attention to detail are unparalleled. It was refreshing to meet someone who takes pride in their work and attention to detail.
I cannot adequately emphasize how wonderful these two were to work with. I HIGHLY recommend requesting these two for your flooring needs. They are the best at what they do and I am so thankful I found them by luck! You should find them by choice!
Here is a picture of our stair runner and upstairs landing. Note those beautiful crisp lines!
Karen Henry
We love our new carpet. We had a great experience working with them, both with sales and the installer, both did a great job, we would definitely recommend them to friends and family.
Geary Belzung
Scott the sales manager was great to work with! He listened to exactly what our needs were and lead us to the best flooring product. Shane who installed the floor was also great! His communication was exceptional and his team started and finished on time. I would highly recommend Carpets by Otto for any flooring project!
Jessica Brutlag
Scot S really set me up with the best choices and service. Vey happy with the finished product at my business. Thank you Scot and Carpets by Otto!
Lawrence “larryK” King
Kelly at Carpets by Otto was a pleasure to work with. She guided us through the selection process with great knowledge and patience, and her recommendations were spot-on. The flooring turned out beautifully, and the whole experience was smooth and stress-free. Highly recommend!
Melissa Bucher
We had a wonderful experience working with Taylor for both carpet and Revwood laminate flooring. She worked with us for as long as we needed to find the perfect color for our home. She even dropped off additional samples to our house to help us make the right decision. Installation for both the carpet and Revwood went seamlessly and we are very happy with our decision to buy from Carpets by Otto!
JIM EARL
i needed carpet for my man cave ,and I was very happy with the service and price from my sales specialist RC Counterman
I will refer oyher his way
JIM EARL
jimmie green
We went to other places looking for my vision and Amy at Carpets by Otto was AMAZING, she was beyond knowledgeable of the carpet. She gave us the step by step process on what to expect, she was nice and sweet. After her we got the basement measured, then THEM GUYS(Dan and his partner) pulled up and knocked out our carpet in 2 days, if they had a bigger truck, it would've been done in 1. Had to tip them because of the great service provded. I would recommend this company to everybody!!!
Scott Ebbert
Great products. Really great service and installation!