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Home Instead

4.9 76 reviews
Overall rating
4.9
out of 5
76 reviews
5 star 93%
4 star 4%
3 star 0%
2 star 0%
1 star 3%

About Home Instead

Home Instead is a senior home care service provider in Parma, OH, offering various services such as respite care, Alzheimer's care, outpatient care, short-term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctors appointments, and live-in companions. They have received praise from families for their exceptional help during challenging times. For instance, one family expressed gratitude for the care their mother received when she was diagnosed with dementia. The aide, Erika, was noted for being kind, respectful, and understanding of their mother's condition, providing peace of mind to the family.

Another family highlighted their experience with Home Instead after feeling uneasy with other providers. They found Brandon to be timely, caring, and responsive, making them feel comfortable with the level of care provided for their grandfather. Additionally, Darla has been a great help for a couple, showing dependability and compassion while assisting with household chores.

A passionate employee also appreciated Home Instead's easy onboarding process and safe work environment. Caregivers like Rebecca, Josephine, Theresa, and Tessa have been commended for their dependable and kind care. Home Instead continues to be a reliable resource, making a positive impact on the lives of their clients and employees.

Oct 2026
5.0
Our family is very happy with the home care provided by Home Instead out of Parma, more specifically by Hanif (Jack). He has been extremely attentive to my father's-in-law needs overall - while also responding immediately and very appropriately when any potential medical issues surfaced. I am a CNA, having previously worked in the senior home care industry. Hanif has allowed him to retain his independence in his own house while maintaining his safety and security. Overall, we feel very secure knowing Hanif is there to take care of our family member. Impressed that Home Instead has an employee of Hanif's caliber working for them.
Apr 2026
5.0
Our Home Instead caregiver, Becky, has been a breath of fresh air! Her knowledge, enthusiasm, professionalism & true concern for my dad is greatly appreciated by our family! The staff has been very helpful in navigating this sometimes challenging field of adult senior care.
Mar 2026
4.0
Thank Heaven for them. 24 hour care. Taking temp, blood pressure, sugar, getting mail fron front steps. Some, Cortez, was fun to talk to, similar interests- plants. Brandon, acting where I might have worked in theater. One bad experience was with Eric. Slept thru his shift in my guest bedroom. I needed pain pills at midnight, he did not hear my voice. Shouted 15 times. Then tried to turn volume up on my TV to awaken him, due to storm outside unable to get clear channel. One was kind enough to do laundry. Change sox and clothes. Thanks overall.
Photos of Home Instead, 12000 Snow Road Suite 7,  Parma
All 16 photos

Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location

12000 Snow Road Suite 7, Parma, OH 44130

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Home Instead · 12000 Snow Road Suite 7, Parma, OH 44130

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